AI Solutions Engineer - AI agents and conversation AI (m/w/d)

About the Position

AI Solutions Engineer - AI agents and conversation AI (m/w/d)

consultingheads GmbH

Location: Köln, Germany

Type: CONTRACTOR

Start date: October 2026

Duration: 6.5 months, with possibility of extension

Remote: 100%

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Responsibilities

• Design and implement AI agents and conversational workflows, from prompt and flow design to tool and function calling.
• Develop and integrate backend services and REST APIs using Python and/or Node.js/TypeScript.
• Implement robust API connections, including authentication, webhooks, retries, idempotency, rate limits, and error handling.
• Design JSON schemas, structured responses, and clear data contracts between the agent platform and backend.
• Systematically test agents before going live, including multi-level dialogues, ambiguous inputs, and critical tool-call scenarios.
• Conduct staged or shadow mode validations and transition changes to live operation in a controlled manner.
• Analyze agent behavior using logs and traces, identify error sources, and implement improvements.
• Ensure compliance-compliant, auditable processes and maintainable technical documentation.

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Requirements

Must-Have:

• Practical experience in building AI agents or conversational workflows on a suitable platform.
• Solid backend knowledge in Python and/or Node.js/TypeScript, and experience with REST APIs.
• Proficiency in API authentication, webhooks, and resilient integration patterns.
• Experience with structured data, JSON schemas, and defined data contracts.
• Practical experience in testing, QA, and debugging of agents, as well as clear written communication and structured documentation.

Nice-to-Have:

• Experience with CRM, ticketing, or CMS systems, and messaging and mail infrastructures.
• Knowledge of compliance-sensitive automations and the implementation of auditable processes.
• Experience in hosting, infrastructure, or trust-and-safety and abuse handling.
• Experience working with different departments in a remote setup.

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We Offer

• Opportunity to work with one of the largest and most carefully selected networks of experts in the DACH region.
• Personal and professional growth through challenging projects.
• Flexible and fast-paced working environment.

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About the Company

consultingheads GmbH

When algorithms reach their limits, our strength begins: personal consulting. We analyze your challenges together and find exactly the personality that fits you both professionally and personally.

Our Approach

We combine the excellence of consulting with the flexibility and speed that modern companies need. Handpicked, results-oriented, and always partnership-based. Since 2016, leading companies, consultancies, and private equity firms have trusted us - in more than 3,000 successful projects.

Register as a consultant at consultingheads: https://app.consultingheads.com/kandidat/registrieren