Associate Technical Account Manager

About the Position

Recorded Future, the world’s most advanced and largest intelligence company with over 1,000 intelligence professionals serving more than 1,900 clients worldwide, is seeking an emerging intelligence or cybersecurity professional to join their team as an Associate Technical Account Manager in Boston, MA.

Please note that this role is required to work from the Recorded Future office in Boston, MA at least 3 to 4 days per week.

Responsibilities

As an Associate Technical Account Manager, you will focus on learning foundational customer success processes and supporting a segment of accounts under detailed instruction. Your responsibilities will include:

• Support the Customer’s Primary Technical Use Cases/Needs
• Customer Engagement Support
• Services Coordination

Requirements

• Foundational understanding of fundamental intelligence concepts, frameworks, and tradecraft, cybersecurity tooling, and SaaS environments
• Foundational understanding of basic intelligence concepts and common security frameworks
• Strong foundational verbal and written communications, attention to detail, and a drive to learn quickly
• A customer-focused growth mindset and boundless curiosity
• Strong project management skills
• Bachelor's Degree or related experience in cybersecurity, computing science, information systems, intelligence studies, or a related field

We Offer

• Competitive salary range: $78,000 - $107,250
• Opportunity for incentive compensation, equity, and benefits including medical, dental, vision, life insurance, and 401K
• Hybrid work environment

About the Company

Recorded Future employees, or “Futurists,” represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

Recorded Future is committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds, and lifestyles. We encourage candidates from all backgrounds to apply.

Recorded Future is an equal opportunity and affirmative action employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, or any other characteristic protected by law.