Carrier Relationships Specialist

About the Position

Uklon is a technology company that developed the eponymous mobile application. Founded in Kyiv in 2010, Uklon started as a ride-hailing platform and has evolved into a multi-service digital ecosystem integrating ride-hailing, Uklon Delivery, Uklon Ads, Uklon Store, and the Uklon Travel bus ticket booking service. As of August 2026, Uklon operates internationally across two countries - Ukraine and Uzbekistan. The service currently covers 31 Ukrainian cities and the Bukovel resort, as well as Tashkent and 5 regional hubs across the Fergana Valley in Uzbekistan.

Let’s drive your career forward!

Join us as a Carrier Relationships Specialist.

Responsibilities

• Partner Network Development (BizDev): sourcing, negotiating, and signing mutually beneficial direct contracts with new carriers and transport aggregators to expand the geographic coverage and the number of available routes
• Account Management: maintaining and developing relationships with the existing partner base, resolving ongoing commercial and organizational matters, and promoting long-term cooperation
• Operations Management and Dispatching (Uklon Travel Bus): providing daily operational support and monitoring the execution of routes within the project, responding promptly to unforeseen situations, coordinating drivers/carriers, and resolving issues in real time
• Product Improvement Management (Project Management): gathering feedback from partners and analyzing internal operational pain points to prepare technical requirements for developers and manage projects aimed at improving the existing product (working with API integrations, the partner portal, etc.)
• Legal and Financial Support: coordinating commercial terms of contracts with legal teams, overseeing the document signing process, and monitoring settlements and financial reporting with partners
• Analytics and Reporting: monitoring KPIs of the partner network, analyzing route occupancy, and regularly reporting to management on integration statuses and results

Requirements

• At least 2 years of experience in a similar role (experience in working with external aggregators would be an advantage)
• B2B negotiation skills: the ability to argue for the company’s position, handle objections, close deals, and build trusted, long-term relationships
• Operational resilience and dispatching: the ability to multitask, make quick decisions in stressful situations (when a ride is urgent), and keep everything under control
• Basic Project/Product Management skills: understanding of the logic behind product integrations (basic knowledge of APIs would be an advantage), the ability to bring structure to chaos, clearly define requirements for development, and drive improvements through to release
• Working with documentation: experience in working with contracts (commercial aspects) and a basic understanding of primary financial documentation (acts, reconciliations)
• Analytical skills: the ability to work with data and Excel/Google Sheets, analyze partner performance, and understand the real state of affairs behind the numbers
• Experience in Travel (OTA, tour operators), logistics, passenger transportation, or e-commerce would be an advantage
• English - B2

We Offer

• Internal knowledge sharing, mentorship programs, and training for soft & hard skills
• Professional certifications for experts
• Corporate library and subscriptions to information resources
• Personal/team learning budget
• Corporate discounts and compensation for English lessons
• Long-term training program for managers
• Medical insurance in Ukraine
• Paid therapy sessions with Pleso
• Providing our soldiers in the Armed Forces with gear and medical supplies
• Gamification, gifts, giveaways, and partner discounts
• Sports events and corporate team buildings
• Wellness programs with emotional well-being workshops
• Relaxing massage weeks in the office
• Promo codes for Uklon rides
• Corporate discounts and partial compensation for sports activities

About the Company

Uklon is a socially responsible business and is among the top 10 largest donors to Ukraine’s Defense Forces and humanitarian initiatives among Ukrainian companies in the IT and telecommunications sector.

Hiring Process

Introduction, first interview, and final meeting. In case you have any questions, feel free to contact our recruiter directly or via email at au.moc.nolku%40oklaf.anyrad - we’re here to help!

How to Apply

Send CV through the form:

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