Chief Business Analyst

About the Position

We are seeking a seasoned Chief Business Analyst with expertise in the Insurance Property & Casualty sector to join our team in Argentina. Collaborate with business and technical stakeholders to advance prompt engineering and business rule development.

Responsibilities

• Work with the client on incoming items, offering feedback on prioritization and maintaining alignment with project leadership
• Build a solid understanding of the customer's business and product environment, including insurance workflows and requirements
• Examine and assess submission documents, spotting patterns that inform prompt development
• Implement best practices in AI prompt engineering to pull data elements from submission emails
• Convert business requirements into clear, actionable prompts and business rules
• Clarify requirements with the customer's business partners within the permitted scope
• Develop, update, and maintain business rules and detailed user stories connected to prompt engineering and business logic
• Create placeholders for technical user stories to enable thorough planning and prioritization
• Own documentation, user stories, and knowledge transfer efforts tied to business logic and prompt engineering
• Establish and oversee boards and teams in Azure to monitor work and assignments
• Provide QA and development teams with business context and domain expertise, closing knowledge gaps around insurance topics
• Support business partners throughout UAT, analyzing, clarifying, and responding to business-related inquiries
• Arrange and lead stand-ups, working with the Delivery Manager to deliver status updates to the client
• Contribute to production deployment runbooks and Wiki documentation covering business processes
• Deliver first response triage for production issues, serving as the main point of contact for business teams
• Draft CCB (Change Control Board) requests containing detailed business information
• Perform post-production validation and share release notes with business users
• Deliver continued production support

Requirements

• At least 5 years of relevant experience
• A minimum of one year of experience leading and managing teams
• Extensive knowledge of the Insurance value chain, especially from submission through policy issuance, including quoting and binding
• Familiarity with specialty products, particularly in Excess lines such as Excess Casualty, Professional Liability, Medical Liability, Products, and Contractors
• Capability to lead and facilitate requirement gathering sessions
• Strong ability to build relationships with key business stakeholders
• Experience with user story elaboration, backlog refinement, prioritization, and functioning as a product owner
• Ability to collaborate with the development team to define and deliver complete end-to-end features
• Experience establishing acceptance criteria for stories and partnering with QA teams to test features
• Ability to deliver first-level operational support to business users and underwriters across different segments
• Experience monitoring Teams channels for production issues and conducting initial triage
• Strong command of AI prompt engineering and associated best practices
• Outstanding communication and stakeholder management abilities
• Skilled in developing user stories, business rules, and supporting documentation
• Familiarity with Azure DevOps or comparable tools for tracking work and managing teams
• Ability to support QA, UAT, and production processes through business expertise
• English proficiency at B2 level or higher, with strong written and spoken communication skills

Nice to Have

• Experience applying GenAI tools to requirement management
• Strong skills in planning and organizing
• Familiarity with Scrum practices

Locations

• Argentina
• Remote

We Offer

[Details about the benefits and perks of the position]

About the Company

[Description of the company and its mission]