Clinical Liaison Manager-Field Based
Nice to have's
Job description
About the Position
Your mission is to drive strategic growth within Dental Service Organisations (DSOs) and other key accounts by developing and delivering dedicated, high-impact clinical education.
In this role, you will own senior-level relationships with strategic customers, maintaining a strong field presence to understand their needs, execute tailored initiatives, and act as a trusted partner.
You will manage and support DSOs and key accounts through regular field engagement, acting as a strategic partner to customers and internal stakeholders, and ensuring effective execution of agreed plans and initiatives.
You will drive adoption and growth, build clinical confidence of customers through education on Align’s Clinical Protocols, Digital Innovations across the iTero Platform and the ClinCheck® Software. You will remain up to date with scientific trends and knowledge.
Responsibilities
- Collaborate with commercial and cross-functional teams on strategic account planning, developing and executing comprehensive, dedicated programs for DSOs and other strategic or special accounts.
- Build and maintain strong relationships with DSOs and key accounts through regular field engagement, acting as a trusted partner and point of support.
- Manage and support key accounts in close partnership with sales, ensuring alignment, effective execution, and delivery of agreed objectives.
- Lead and contribute to key projects, extending impact through others and supporting delivery across the wider team.
- Define approaches, methods, and processes for new assignments, coordinating activities where required and providing leadership as a team lead.
- Actively mentor, coach, and support peers, contributing to capability development, consistency of delivery, and a strong culture of collaboration.
Requirements
- Requires a bachelor’s or master’s degree in Dentistry (or international equivalent) from an accredited four-year college or university.
- Typically has six-ten years of directly related experience.
- Strong interpersonal, listening, and persuasive communication skills.
- Strong presentation skills, ability to influence through public speaking.
- Strategic thinker – ability to think outside of the box.
- Excellent written and verbal communication skills in Dutch and English, French is a plus.
- Ability to travel to conduct field visits independently at least 50% of the time. Might be extended based on geography and/or business need.
We Offer
- Competitive salary
- Comprehensive health and wellness programs
- Exclusive employee discounts on Invisalign products
- Opportunities for professional development through online learning resources and support for individual development plans
- An inclusive and global work environment that promotes collaboration, recognition, and a sense of belonging
About the Company
Your growth and well-being:
In Align, every smile counts. We are committed to helping you grow, promoting the health, development, and well-being of our team members through a series of tools and programs. Although specific offerings may vary depending on location and role, Align employees can generally expect:
- Health and wellness programs to keep you fit both physically and mentally.
- Exclusive employee discounts on Invisalign products.
- Training opportunities through online educational resources and support for your individual development plans.
- An inclusive and global work environment that promotes collaboration, recognition, and a sense of belonging.
Specific country and/or role-related details will be provided by your recruiter during the selection process.
Discover Align:
We are a global community of talented innovators and collaborators, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary results every day.
The core values of Align - agility, customer focus, and accountability - are more than just principles: they are values that we live every day. The actions we take each day reflect who we are as a company and our commitment to making a real impact. We celebrate our differences and the many ways we support each other, thus creating a more inclusive organization and world as we continue to transform smiles and change lives.
We promote a culture where thinking differently and seeking new experiences are not only encouraged but celebrated. With the Align mindset, we empower each other, ensuring that every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile and know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse backgrounds and life experiences, promoting a culture of open-mindedness and understanding. We live our company values by promoting healthy people and healthy communities, with the goal of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that strengthen our offering and extend our impact in transforming the industry.
Want to discover how we value global differences and support employee well-being?
Explore Align's culture here!
Want to learn more about exocad and Cubicure? Click on their names for more information.
Candidate Privacy Notice:
Review our Candidate Privacy Notice for more information.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our activities without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, gender identity or expression, or any other category protected by law. Candidates must be legally authorized to work in the country for which they are applying; eligibility to work will be verified as a condition of employment.
Our Hiring Process
Stage 1: Submitting your application
Stage 2: Recruiter interview
Stage 3: Interviews & assessments
Stage 4: Offer
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Healthcare
About the Company Align Technology is a global company transforming the field of dentistry through innovative solutions. The company produces the Invisalign® system, the most advanced clear aligner system in the world, iTero™ intraoral scanners, and related services. Products, Services & Tech Stack Core Solutions: Invisalign® system iTero™ intraoral scanners Project Scope & Target Clients Client Base: Dental professionals and patients worldwide
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