Copilot Studio AI Engineers

About the Position

Copilot Studio AI Engineers

Build the Next Generation of AI Solutions at ING

As a Copilot Studio AI Engineer, you will design, develop, and maintain AI agents and solutions using Microsoft Copilot Studio and the broader Microsoft ecosystem.

About the Team

Our AI team helps ING unlock the potential of Generative AI through scalable, responsible, and innovative solutions.

Responsibilities

• Build and deploy AI agents using Microsoft Copilot Studio
• Develop reusable AI components and agentic solution patterns
• Apply prompt engineering best practices
• Design grounding and context-management approaches
• Integrate AI solutions with Microsoft technologies, APIs, and connectors
• Conduct testing, validation, and production deployments
• Troubleshoot issues and drive continuous improvements
• Collaborate with business and operations teams

Requirements

• 3–6 years of software development or automation experience
• Proven experience building GenAI solutions with Microsoft 365 Copilot and Copilot Studio
• Strong understanding of AI development methodologies
• Hands-on experience with LLMs, prompt engineering, grounding strategies, and AI agent design
• Experience with API integrations and Microsoft ecosystem technologies
• Strong communication and problem-solving skills

Nice to Have

• AI agent design
• Grounding strategies
• Context-management approaches

We Offer

Work on high-impact AI solutions, collaborate with skilled professionals, and shape the future of AI adoption at ING.

About the Company

With 65,000 employees and operations in approximately 40 countries, ING empowers people to stay a step ahead in life and business. Join us today.

How to Apply

Apply through the ING Careers site and submit your application via Workday.

Equal Opportunity

Don't meet 100% of the qualifications? We encourage you to apply. Diverse perspectives help build better solutions.

Job Application Safety Reminder

• Apply only through official ING platforms.
• Communications will come from @ing.com and/or @myworkday.com.
• ING will never request payments or banking details.

Chez ING, nous voulons libérer tout le potentiel de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusion et de l’appartenance.