Corporate Rides Account Specialist Middle

About the Position

Uklon is a technology company that developed the eponymous mobile application. Founded in Kyiv in 2010, Uklon started as a ride-hailing platform and has evolved into a multi-service digital ecosystem integrating ride-hailing, Uklon Delivery, Uklon Ads, Uklon Store, and the Uklon Travel bus ticket booking service. As of August 2026, Uklon operates internationally across two countries - Ukraine and Uzbekistan. The service currently covers 31 Ukrainian cities and the Bukovel resort, as well as Tashkent and 5 regional hubs across the Fergana Valley in Uzbekistan.

Let’s drive your career forward!

Join us as a Corporate Rides Account Specialist Middle.

Hiring Process

• Introduction call with a recruiter
• Team introduction
• Final interview

In case you have any questions, feel free to contact our recruiter directly or via email at -au.moc.nolku%40akslovorbod.o we’re here to help!

What Our Offer Includes

• Internal knowledge sharing, mentorship programs, and training for soft & hard skills
• Professional certifications for experts
• Corporate library and subscriptions to information resources
• Personal/team learning budget
• Corporate discounts and compensation for English lessons
• Long-term training program for managers
• Medical insurance in Ukraine
• Paid therapy sessions with Pleso
• Providing our soldiers in the Armed Forces with gear and medical supplies
• Gamification, gifts, giveaways, and partner discounts
• Sports events and corporate team buildings
• Wellness programs with emotional well-being workshops
• Relaxing massage weeks in the office
• Promo codes for Uklon rides
• Corporate discounts and partial compensation for sports activities

Uklon is a socially responsible business and is among the top 10 largest donors to Ukraine’s Defense Forces and humanitarian initiatives among Ukrainian companies in the IT and telecommunications sector.

Responsibilities

• End-to-end account management and service support for existing medium- to high-complexity corporate clients.
• Coordination of accounting and legal requests: contract and amendment review, billing oversight, issuing certificates of completion (acts), and account reconciliations (on-the-job guidance provided).
• Relieving the BD & Sales team of routine operational, administrative, and process-related workload.
• Quality Control: Serving as the "control point" at stages with a high risk of error, and proactively driving process improvements alongside Head / Senior Managers.

Challenges for Three Months

• Month 1: Full onboarding and deep dive into the department's end-to-end processes. Successful handover and management of the first portfolio of medium-complexity clients under teammate supervision.
• Month 2: Independent and error-free closing of the reporting period (invoices, acts, reconciliations) for assigned clients without manager escalation. Establishing seamless communication with legal and accounting teams.
• Month 3: Full role autonomy. Successfully taking ownership of operational workload within an ongoing change initiative. Achieving target Customer Satisfaction Score (CSI) for assigned accounts.

Requirements

• 1–3 years of experience working with corporate clients (preferably B2B)
• Strong client communication skills, with a proven track record of handling complex accounts and resolving non-standard requests
• Analytical skills in operational processes and bottleneck identification
• Data-driven mindset: ability to analyze key metrics, synthesize insights, and provide actionable recommendations
• Systemic thinking and self-management: capacity to view processes end-to-end, independently identify and address root causes, formulate and test hypotheses, and effectively prioritize tasks under high workload
• Cross-functional experience collaborating with finance, accounting, and legal departments (handling contracts, addendums, invoicing, reconciliations, and primary documentation)

How Do You Manage Your Working Hours?

• Flexible schedule based on role responsibilities
• Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation

About the Company

Uklon is a technology company that developed the eponymous mobile application. Founded in Kyiv in 2010, Uklon started as a ride-hailing platform and has evolved into a multi-service digital ecosystem integrating ride-hailing, Uklon Delivery, Uklon Ads, Uklon Store, and the Uklon Travel bus ticket booking service. As of August 2026, Uklon operates internationally across two countries - Ukraine and Uzbekistan. The service currently covers 31 Ukrainian cities and the Bukovel resort, as well as Tashkent and 5 regional hubs across the Fergana Valley in Uzbekistan.

Uklon is a socially responsible business and is among the top 10 largest donors to Ukraine’s Defense Forces and humanitarian initiatives among Ukrainian companies in the IT and telecommunications sector.