Customer Due Diligence - Business Analyst

About the Position

We are seeking a Customer Due Diligence - Business Analyst to join our team in Taguig, Philippines, focusing on customer journey design and risk management.

Responsibilities

• 3rd Line of Defense Risk Management: Assist with the independent assessment of the effectiveness of internal controls regarding the risks to the organization's business processes and assets, overseeing activities of both the first and second line of defense regarding simple and standardized business processes. (Level 7)
• Audit Compliance: Carry out specified audit activities and draft reports of findings, including recommended corrective actions, for review by lead auditor. (Level 6)
• Data Collection and Analysis: Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats. (Level 4)
• Data Management: Help others get the most out of data management systems by providing support and advice. (Level 5)
• Document Preparation: Edit document in line with organizational style guidelines and prepare information for publication. (Level 6)
• Insights and Reporting: Extract and combine data to generate standard reports. (Level 4)
• Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. (Level 5)
• Recommendations: Advise managers how to apply a wide variety of existing procedures and precedents. (Level 5)

Requirements

• Business Insight: Applies knowledge of business and the marketplace to advance the organization's goals.
• Data Collection and Analysis: Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
• Auditing: Works with guidance (but not constant supervision) to conduct financial audits, identify exceptions and develop specific solutions or recommendations.
• Compliance Management: Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations.
• Risk Management: Identifies, assesses, prioritizes and manages risks without supervision and provides technical guidance when required.

Nice to Have

• Verbal Communication: Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
• Data Preparation and Exploration: Prepares necessary data to solve complex business problems, starts contributing to code libraries and other resources that make preparation easier for all users.
• Managing Change: Works without supervision and provides technical guidance when required on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
• Planning and Organizing: Works with guidance (but not constant supervision) to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
• Policy and Regulation: Works with guidance (but not constant supervision) to interpret and apply knowledge of laws, regulations and policies in area of expertise.

We Offer

• Competitive salary
• Opportunity to work in a diverse and inclusive environment
• Professional development opportunities

About the Company

At ING, we strive to create a culture where everyone can grow and make a difference. We are committed to diversity, equity, and inclusion and do not tolerate any form of discrimination. If you need support during the application process or interviews, please contact us via the email provided in the job posting. We are here to help ensure a fair and smooth process.

For more information about working at ING, visit our website.