About the Position

We are seeking a Customer Service Representative to join our team. Responsibilities include handling customer inquiries, updating records, and resolving problems.

Responsibilities

Research and respond to customer inquiries
Review and update customer records on a computerized database
Resolve problems and refer to responsible parties
Perform due diligence on customer inquiries through oral communication

Requirements

High School degree or equivalent training or experience in a business-related field, or a minimum of 6 months related work experience is required. Customer Service experience preferred.
Ability to review records and organize written data from a variety of sources.
Excellent oral, written, and interpersonal communication skills, and the capacity to multi-task in a structured work environment, are required.
Ability to handle confidential and proprietary information is critical.
Proficiency with computers is necessary to learn proprietary systems.
Knowledge of Microsoft Outlook and keyboard shortcuts is desired.
Type a minimum of 25 WPM.

Locations

Atlanta, GA, United States
Los Angeles, CA, United States
New York, NY, United States
Chicago, IL, United States

Salary

$13,000 per year

Employment Type

Full-time

About the Company

Golden Years Inc is a company that values customer service and is looking for dedicated individuals to join their team.

Customer Service Representative

Job description