Front office/administrative assistant - Italian or German or French Speaker (F/M/X)

About the Position

We are hiring a highly motivated Front-Office Specialist (German or Italian or French Speaker) to join an industry leader in the insurance sector.

In this role, you will be the primary point of contact for clients-delivering first-class customer support while executing key administrative operations for motor insurance policies.

If you thrive in a fast-paced, international environment and want to build a long-term career, this is your opportunity!

Take the wheel of your career-apply today!

Responsibilities

• Manage and update motor insurance policy data accurately in internal systems
• Process administrative requests, including contract updates, renewals, and cancellations
• Review and verify customer or broker information to support internal procedures
• Provide technical support to the clients
• Handle incoming phone calls, emails, and communicate effectively with clients

Requirements

• Native or C2 level in Italian, German, or French is required; proficiency in English is also necessary.
• Previous experience in administrative and back-office roles is highly preferred; experience in the insurance or automotive sectors is not mandatory.
• Strong attention to detail and excellent organizational skills.
• Comfortable working with digital tools and administrative processes.
• Ability to manage multiple tasks and priorities effectively in a structured environment.
• Proactive, adaptable, and a strong team player with good communication skills.
• Basic knowledge of the automotive sector.

We Offer

• Temporary contract with an expected duration of 6 months (fixed-term contract) - with the possibility of extension
• Base salary
• Meal allowance of €12 per working day (paid via meal card)
• Full-time schedule: from 8 am to 5 pm, Monday to Friday, and on bank holidays
• Weekends off
• Work location: Porto, with the possibility of a hybrid working model

About the Company

Randstad's mission is to become the most equitable and specialized talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people. If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.