German Customer Advisor – Hospitality

About the Position

German Customer Advisor – Hospitality

Are you a motivated German speaker with a passion for sales and customer service? Do you enjoy helping people while closing deals in a dynamic international environment? Join us and represent a major hotel chain, working in Málaga! 🏨✨

Responsibilities

As a Sales & Customer Advisor, you will:

• Close Reservations: Receive inbound calls in German and secure hotel bookings.
• Customer Support: Provide professional assistance and resolve inquiries.
• Sales Focus: Use your commercial skills to maximize opportunities and achieve targets.
• Customer Experience: Ensure every interaction reflects quality and professionalism.

Requirements

• Language Skills: Native/fluent in German with good English skills.
• Sales Mindset: Previous sales or commercial experience is essential.
• Customer Service Skills: Ability to handle customer inquiries efficiently.
• Team Spirit: Comfortable working in a multicultural, dynamic team.
• Flexibility: Availability to work shifts from Monday to Sunday (09:00–20:00, alternating weekends).

We Offer

• Contract: 39h/week, 4-month temporary contract with trial period.
• Training: Paid training.
• Relocation Support.
• Growth Opportunities: Access to professional development and career advancement programs.
• Modern Workplace: Work in a state-of-the-art office with supportive colleagues.
• Social Events: Participate in team outings and social activities to strengthen team bonds.
• Health and Well-being: Comprehensive healthcare and wellness initiatives to support your overall well-being.

About the Company

We are a global multilingual company, dedicated to delivering exceptional customer service and sales support for world-leading brands. Our mission is to combine strong commercial skills with excellent service, ensuring customer satisfaction while driving business results. 🌐