GFR Accounting Helpdesk Administrator with French

About the Position

We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in. We offer an inclusive environment, where what you can achieve is limited only by your imagination!

Responsibilities

• Daily contact with French-speaking vendors, stores, and the local finance team to resolve queries within agreed timelines
• Direct email and telephone communication in French and English
• Registering debit note disputes in dedicated systems
• Analysing responses from stores to support the resolution of debit note disputes
• Providing language support in communication between the accounting team and vendors, stores, and the local finance team
• Performing ad hoc tasks assigned by the manager
• Conducting telephone verification of vendors when creating or updating supplier accounts in the system
• Analysing various reports to monitor vendor queries that are currently under investigation or in the process of being resolved

Requirements

• At least 6 months of professional experience in customer service
• Very good knowledge of French (min. B2/C1)
• Communicative knowledge of English (min. B1)
• Interest in accounting and finance area
• Good communication and teamwork skills
• Good analytical skills
• Good at problem solving and results driven
• Experience in AP processes would be an asset
• Knowledge of MS Excel and SAP would be an asset

We Offer

• Private medical healthcare at LUXMED (including dental care) for you and your family
• Child Insurance
• Medicover sports card (Fit&More package)
• Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification
• Life insurance at Generali financed by the employer
• Opportunity to earn annual bonus that aligns to work level of role
• Parking spaces and LOTOS card
• Co-financing of monthly tickets
• Co-financing of monthly tickets for the public transport in Krakow (50% discount)

About the Company

At Kingfisher, being all-in means contributing fully to our ambitions, supporting one another, and helping create a culture where we succeed together.

We are open

Continuously curious. Listen to understand. Always improving.

We are brave

Aim high. Act with courage. Move with pace.

We win together

Lead with customer. Commit to deliver. Help each other win.

Application Process

1. Application: Send in your application via our Kingfisher Careers website.
2. Review: A member of the Talent Acquisition team will then review your application and let you know if you have progressed to the next stage of the process.
3. Interview 1: You’ll then have a telephone interview/one to one conversation with a recruiter.
4. Interview 2: As you progress, you’ll be invited to attend a face to face or virtual interview.
5. Feedback: Your recruiter will be in contact with feedback and, if successful, the details of your job offer!

Ready to get started?

Location: Krakow, Poland

Employment Type: Permanent

Apply Now