Head of Business & System Analysis

About the Position

We are seeking a Head of Business & System Analysis to lead our analysis function, focusing on building and optimizing processes for commercial goals.

Responsibilities

• Build the function from the ground up: design the target operating model for the analysis function: intake, discovery, requirements elaboration, hand-off to delivery teams, and acceptance - with clear roles and responsibilities on both the business and the tech side;
• Define how business and tech interact: a single front door for business initiatives, a shared language of artifacts (BRD/PRD, user stories, API and integration specs, data contracts), agreed SLAs, and an escalation path when priorities collide;
• Lead and grow the team: grow the existing team of two analysts, hire as the function scales, set quality standards, review artifacts, and develop people;
• Stay hands-on where it matters: personally drive analysis on flagship initiatives - market launches, payment provider (PSP) integrations, platform evolution - where the cost of a missed requirement is highest;
• Own documentation standards: bring structure to how requirements and system knowledge live in Confluence and Jira, so decisions and specs are discoverable rather than tribal;
• Make quality measurable: define how we know the function works - requirements stability, rework rate, discovery lead time - and report on it alongside the delivery metrics the organization already tracks.

Requirements

• 6+ years in business/system analysis, including 2+ years leading analysts or an analysis function;
• proven experience building or substantially rebuilding an analysis function and its processes - not just working inside an established one;
• strong system analysis background: API and third-party integration specs, data flows, event contracts; comfortable in technical design discussions with architects and engineers;
• equally comfortable on the business side: turning commercial goals into scoped, prioritized, testable requirements, and pushing back when the ask and the goal diverge;
• experience running requirements processes across multiple parallel teams;
• fluent with Jira and Confluence as process tools, not just trackers.

Nice to Have

• iGaming, payments/PSP, fintech, or other high-load B2B platform domain experience.

We Offer

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Apply now