HR Business Partner

About the Position

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

BAT Vietnam has an exciting opportunity for a HR Business Partner role in Dong Nai, Vietnam.

Responsibilities

• Act as the HR Business Partner to the Primary Manufacturing Department (PMD) Management Team and Supply Chain Team, translating business priorities into practical people plans and advising managers on people decisions, team effectiveness, performance, and organizational change.
• Represent HR in the Operations Integrated Work System (IWS), leading the HR contribution to the Organization pillar and embedding IWS standards into people processes.
• Own staff cost management, headcount planning, and budgeting for the PMD and Supply Chain population, including labor cost control, workforce flexibility, and the reward & C&B cycle.
• Ensure core HR processes, including recruitment, onboarding, payroll, time-and-attendance inputs, offboarding, and policy compliance, are delivered effectively and consistently.
• Act as the single point of HR accountability for the Dong Nai site, partnering with the Factory Manager and factory leadership team on all site people matters.
• Lead industrial and employee relations, labor compliance, and governance, including trade union partnerships, collective labor agreement negotiations, labor inspections, audits, and relationships with DOLISA and industrial-zone authorities.
• Oversee the serviced contractor and outsourced workforce, HR administration, employee services, and employee welfare programs for the site.
• Own site engagement, culture, and communication initiatives, including engagement surveys, recognition, employee events, and partnership with EHS on safety and wellbeing culture.
• Support the Operations talent agenda through talent reviews, succession planning, performance management, capability development, workforce planning, and talent analytics.
• Develop the site HR team and coordinate HR service-delivery support to ensure effective HR operations and service continuity.
• Build strong stakeholder relationships, role-model BAT Values, and promote an inclusive, safe, and high-performance culture across the site.

Requirements

• Bachelor’s degree in Human Resources, or a related field.
• At least three years of HR experience in a manufacturing or FMCG plant environment, including HR business partnering, employee and industrial relations, or a broad HR role with significant stakeholder-facing responsibility.
• Proven understanding of the Vietnam Labour Code and related regulations, with experience handling industrial and employee relations cases and the judgement to handle or raise them appropriately.
• Experience supporting talent reviews, succession planning, performance management, workforce planning, or capability development.
• Ability to understand operational priorities and translate them into clear people actions.
• Strong numeracy and analytical skills; able to use workforce, cost, and reward data to identify risks and support decisions. Proficient in Excel and HR systems.
• Strong coaching, influencing, stakeholder management, and facilitation skills; able to influence senior leaders and work across locations without direct authority.
• Comfortable in a shopfloor and shift-based environment; resilient, discreet, and calm under pressure.
• Proficient in AI and digital productivity tools (e.g., Microsoft Copilot, AI-enabled analytics), with the curiosity to apply them to HR work and build AI literacy in others.
• Fluent in Vietnamese and strong written and spoken business English.

We Offer

• We offer a market-leading annual performance bonus (subject to eligibility).
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives.
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

About the Company

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers. It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.

We believe that Leadership shouldn’t be confined to titles. It’s a mindset and through our leading Learning and Development programs, you’ll continuously develop your skills and experience. With our unwavering support, you’ll work in cross-functional teams connecting with industry leaders and expanding your professional network.

Join us at BAT, where purpose meets possibility, and your career story unfolds.

We believe that everyone has a place in our organization. Whether you are seeking mentorship, diversifying your experience through international assignments, or embracing innovative work methods, we’re here to propel your career aspirations and unleash your full potential.

We believe in you. Join us at BAT, where purpose meets possibility, and your career story unfolds.