ING Analytics Senior Business Control Officer

About the Position

ING Analytics Senior Business Control Officer

As a Senior Business Control Officer, you enable effective non-financial risk management across ING Analytics (INGA) by driving risk identification, strengthening the control environment, and coordinating the execution of key risk and control deliverables. The role spans oversight, implementation, monitoring, and stakeholder engagement across topics such as operational and compliance risks, control execution, RCSA, key control monitoring, issue management, and regulatory or policy alignment. You play a central role in helping the department manage risk in a structured, practical, and forward-looking way while supporting informed decision-making across the ING Analytics.

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Responsibilities

• Identify, assess, and monitor operational and compliance risks, ensuring they are managed within the organization’s risk appetite.
• Implement all applicable policies and frameworks that are applicable to INGA.
• Execute all applicable controls to INGA and create evidence of the said execution and obtain 2nd LoD and local NFRC (INGA Risk MT) approvals where necessary.
• Monitor control efficiency: coordination of Key Control Monitoring (KCM) for the applicable controls.
• Implement and monitor entity-level Risk and Control Self-Assessments (RCSA) and coordinate the follow-up of the identified mitigating measures implementation.
• Organize and/or participate in gap analysis/ad hoc risk assessment activities related to the implementation of new/updated control standards and/or new tooling and processes.
• Collaborate with various departments to ensure effective risk management practices are integrated into business processes.
• Provide NFR expert advice and guidance on risk-related matters to senior management and stakeholders.
• Prepare and present BCO scope of work for NFRC meeting.
• Lead and contribute to BCO function-related initiatives/projects within INGA.
• Monitor and report on the effectiveness of risk management practices, making recommendations for improvement as needed.
• Stay abreast of industry trends, regulatory requirements, and best practices in operational and compliance risk management.
• Monitor the status of generic risk issues and coordinate with Manila Issue management team on behalf of INGA and ensure implementing adequate controls in each tested area.
• Inform management and propose solutions to implement the set of directives within the framework and local policies on non-financial risk, as instructed by the ING Group and best practice in the field.
• Maintain the relationship with other functional lines and transform the business entities’ requirements into operational activities, monitoring their implementation.

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Requirements

• 7-10 years of experience in operational risk management.
• 3-5 years' experience in risk management in the banking sector, technology (cybersecurity, artificial intelligence).
• Control-oriented and analytical thinking/judgment aimed at assessing specific risks.
• A real team player with excellent written and oral communication skills while interacting with many departments within the organization.
• Proven experience operating in a fast-paced, dynamic, and challenging environment, with confidence in managing complex and senior stakeholders.
• English is mandatory.

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We Offer

• Competitive Salary: Gross 3,443 EUR/month.
• Friendly Working Environment:
  • Flexible working hours and work from home.
  • Daily working time: 7hrs 45min instead of standard 8hrs.
  • Daily refreshments - coffee, fruits, drinks.
  • Fully equipped gym accessible 24 hours / 7 days per week.
  • Game room with unlimited access.
  • Modern designed coffee corner and terrace with the grill spot.
• Wellbeing:
  • Sick leave compensation: up to 80% of the monthly salary.
  • Life insurance contribution: up to 22.14 EUR/per month.
  • 3rd pillar contribution: up to 3% from your monthly salary.
  • 24/7 external mental health support.
  • Learning opportunities: internal and external learning programs.
  • Regular team buildings, social events, and communities.
• YOU/Family/Friends Time:
  • Extra 3 PERSONAL days per year.
  • Extra vacation days: up to 10 extra days/per year.
  • We welcome your ING-positive friends: referrals starting from 1000 EUR.
  • 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award.
  • Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room).
• Extra Perks:
  • Yearly bonus based on your performance and company’s results.
  • Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
  • Home office contribution: 20 EUR/per month.
  • Discounts from our and your favorite stores: up to 30%.
  • Warm welcome package for your fresh start.
  • Pet-friendly office.

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About the Company

ING is committed to creating an inclusive culture where everyone can thrive and make an impact. We support diversity, equality, and integration and do not tolerate any form of discrimination based on age, gender, gender identity, culture, experience, religion, race, disability, family responsibilities, sexual orientation, or anything else. If you need support or adjustments during the recruitment process or interview, please contact the recruiter mentioned in the job posting. We are here to ensure the process is fair and accessible. Learn more about our commitment to diversity and inclusion here.