Integration Engineer/MuleSoft Architect

About the Position

Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

We are seeking a seasoned Integration Engineer/MuleSoft Architect to join our consulting practice and serve as a trusted technical advisor for enterprise clients undergoing digital transformation. You will design, build, and lead the delivery of complex integration solutions - spanning iPaaS platforms, point integrations, and API-led architectures across a portfolio of large-scale client engagements. This is a highly visible, customer-facing role where you will own technical discussions from discovery through production go-live.

Responsibilities

• Lead end-to-end integration delivery for enterprise clients - from requirements discovery and solution design through development, testing, and production deployment;
• Serve as the primary technical point of contact in customer-facing engagements; facilitate workshops, architecture reviews, and stakeholder presentations with both technical and business audiences;
• Architect and implement integrations using MuleSoft Anypoint Platform;
• Design and execute point-to-point and event-driven integrations connecting CRM, ERP, HRIS, ITSM, and custom applications via REST, SOAP, SFTP, messaging queues, and webhooks;
• Leverage secondary iPaaS platforms (e.g., Workato, AWS Integration Services) as dictated by client environment and use case;
• Apply Salesforce platform knowledge (Sales Cloud, Service Cloud, Platform Events, Connected Apps, Named Credentials) to deliver end-to-end Salesforce-centric integration patterns;
• Develop reusable integration assets, templates, and runbooks to accelerate delivery across client projects;
• Conduct code reviews and enforce integration best practices;
• Collaborate with Project Managers and Solution Architects to scope integration workstreams, identify risks, and manage client expectations;
• Contribute to pre-sales activities including solution demonstrations, RFP responses, and effort estimation.

Requirements

• 5+ years of hands-on experience in enterprise integration, with at least 3 years on MuleSoft Anypoint Platform;
• Demonstrated background in a consulting firm, systems integrator, or professional services organization delivering integration solutions for large, complex client environments;
• Proven customer-facing experience, independently leading technical discovery sessions, architecture discussions, and executive presentations;
• Expertise in API-led connectivity design patterns; experience building and publishing System, Process, and Experience APIs;
• Hands-on experience with point-to-point integrations across multiple protocols: REST, SOAP, SFTP/MFT, JDBC, JMS/messaging, and event-based patterns;
• Proficiency with at least one additional iPaaS platform: Workato, AWS EventBridge / Step Functions, SAP BTP, Boomi, Celigo, or equivalent;
• Strong working knowledge of the Salesforce platform beyond MuleSoft, including data model, APIs (REST, Bulk, Streaming), Connected Apps, and Clouds (Sales, Service, or Experience);
• Solid understanding of integration security: OAuth 2.0, mTLS, API gateway policies, and secrets management;
• Experience with CI/CD pipelines for integration delivery;
• Excellent written and verbal communication skills; ability to translate complex technical trade-offs into clear business language.

Nice to Have

• MuleSoft Certified Developer (MCD) or MuleSoft Certified Integration Architect (MCIA) credential;
• Salesforce Administrator, Platform Developer I, or Integration Architecture Designer certification;
• Experience with Agile delivery frameworks in a consulting or managed services context;
• Familiarity with data transformation standards: JSON, XML, CSV, Avro, Parquet;
• Exposure to real-time data streaming patterns (Kafka, AWS Kinesis, Salesforce Platform Events / CDC);
• Background in pre-sales or solution scoping, including integration effort estimation and proposal writing;
• Experience across multiple industry verticals (Financial Services, Healthcare, Manufacturing, Retail, or Public Sector).

We Offer

• Opportunity to contribute to global projects;
• Growth and skill development;
• Flexible work environment;
• Connected international community.

About the Company

Customertimes (CT) is a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

If you're looking to contribute to global projects, grow your skills, shape the way you work, and be part of a connected international community - Customertimes is the place to build your next career chapter. Are you ready to spark the tech with us?

Location: LATAM, but able to work with US based clients and stakeholders

Type: Full-time

Job ID: jr-204289

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