IT Business Analyst - Cards@ING Hubs Romania

About the Position

IT Business Analyst - Cards@ING Hubs Romania

We are looking for an experienced IT Business Analyst to join our Cards team at ING Hubs Romania. This role is pivotal in understanding business requirements, designing technical solutions, and collaborating with developers and other stakeholders to ensure the successful implementation of banking solutions.

Responsibilities

• Interpret and clarify requirements and refine the product backlog;
• Design multiple technical solutions and validate the best one with the developer and Product Owner;
• Write software development technical specifications and user stories and help estimate their complexity;
• Analyze processes and work with business owners and end users to ensure the system correctly models their latest process;
• Understand and translate complex business needs / requirements into functional specifications;
• Handle a request end-to-end: ability to lead requirements, business process definition and design sessions with decision makers (product owner and/or his representatives), system owners and end users, under minimal supervision and guidance;
• Ensure the quality of the software and consider non-functional requirements (security, performance, availability or scalability);
• Manage quality assurance processes to ensure submitted development work meets requirements;
• Build, optimize and automate processes - analyse dependencies, predict consequences and identify areas for improvement;
• Deliver training, documentation and technical support for the developed products/solutions. Acts as a mentor for less experienced colleagues;
• Participate in daily agile ceremonies with in-house and external developers to help ensure that work in progress will meet requirement goals;
• Collaborate with developers to adapt solutions to the existing environment;
• Create automated functional tests for user stories and SMOKE. Build and execute (automated) functional and integration tests and (automated) user acceptance and production tests.

Requirements

Experience:

• Ideally min 5 years experience in Banking - on cards issuing (meaning that the candidates have experience in cards at a bank's side)

Tech stack / knowledge:

• Experience with Worldline or some other card processor
• Experience working with API (CABI or AMS API)
• Good to have - knowledge of payments (SEPA, SWIFT) - knowledge of standard financial messaging protocols (ISO20022, SWIFT MT/MX)
• Experience in using automation frameworks is considered a plus;
• Experienced in provider management and if you are acquainted with ensuring governance and regulatory requirements;
• Understand and work according to ITIL processes;
• Got in touch with microservice architecture and understand the concept of self-contained systems;
• Have worked with relational databases, ideally Oracle and if you can use SQL;
• Worked in agile and non-agile projects.

Education:

Successfully completed studies in (business) informatics, business administration or an equivalent qualification.

Languages:

• English: Native
• German: Intermediate

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities
• Collaborative and inclusive workplace culture

About the Company

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

• At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

**Apply now** and join our team in shaping the future of banking with innovative and impactful solutions.