IT Business Analyst - Cards@ING Hubs Romania

About the Position

IT Business Analyst - Cards@ING Hubs Romania

We are seeking an IT Business Analyst for our Cards@ING Hubs Romania team, focusing on the core banking domain and technical solutions.

Responsibilities

• Interpret and clarify requirements and refine the product backlog;
• Design multiple technical solutions and validate the best one with the developer and Product Owner;
• Write software development technical specifications and user stories and help estimate their complexity;
• Analyze processes and work with business owners and end users to ensure the system correctly models their latest process;
• Understand and translate complex business needs / requirements into functional specifications;
• Handle a request end-to-end: ability to lead requirements, business process definition and design sessions with decision makers (product owner and/or his representatives), system owners and end users, under minimal supervision and guidance;
• Ensure the quality of the software and consider non-functional requirements (security, performance, availability or scalability);
• Manage quality assurance processes to ensure submitted development work meets requirements;
• Build, optimize and automate processes - analyse dependencies, predict consequences and identify areas for improvement;
• Deliver training, documentation and technical support for the developed products/solutions. Acts as a mentor for less experienced colleagues;
• Participate in daily agile ceremonies with in-house and external developers to help ensure that work in progress will meet requirement goals;
• Collaborate with developers to adapt solutions to the existing environment;
• Create automated functional tests for user stories and SMOKE. Build and execute (automated) functional and integration tests and (automated) user acceptance and production tests.

Requirements

• Experience:

  • Ideally min 5 years experience in Banking - on cards issuing (meaning that the candidates have experience in cards at a bank's side)

• Tech stack / knowledge:

  • Experience with Worldline or some other card processor
  • Experience working with API (CABI or AMS API)
  • Good to have - knowledge of payments (SEPA, SWIFT) - knowledge of standard financial messaging protocols (ISO20022, SWIFT MT/MX)
  • Experience in using automation frameworks is considered a plus;
  • Experienced in provider management and if you are acquainted with ensuring governance and regulatory requirements;
  • Understand and work according to ITIL processes;
  • Got in touch with microservice architecture and understand the concept of self-contained systems;
  • Have worked with relational databases, ideally Oracle and if you can use SQL;
  • Worked in agile and non-agile projects.

• Education:

  • Successfully completed studies in (business) informatics, business administration or an equivalent qualification.

• Languages:

  • English
  • German is a plus.

Nice to Have

• Knowledge of payments (SEPA, SWIFT)
• Knowledge of standard financial messaging protocols (ISO20022, SWIFT MT/MX)
• Experience in using automation frameworks
• German language proficiency

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities
• Collaborative and inclusive workplace culture

About the Company

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time.

Apply now and join our team in Bucharest or Cluj-Napoca!