IT Business Analyst - Cards@ING Hubs Romania

About the Position

IT Business Analyst - Cards@ING Hubs Romania

We are seeking an IT Business Analyst for our Cards@ING Hubs Romania team to join our banking tech team in Bucharest.

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About the Company

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

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Responsibilities

• Interpret and clarify requirements and refine the product backlog;
• Design multiple technical solutions and validate the best one with the developer and Product Owner;
• Write software development technical specifications and user stories and help estimate their complexity;
• Analyze processes and work with business owners and end users to ensure the system correctly models their latest process;
• Understand and translate complex business needs / requirements into functional specifications;
• Handle a request end-to-end: ability to lead requirements, business process definition and design sessions with decision makers (product owner and/or his representatives), system owners and end users, under minimal supervision and guidance;
• Ensure the quality of the software and consider non-functional requirements (security, performance, availability or scalability);
• Manage quality assurance processes to ensure submitted development work meets requirements;
• Build, optimize and automate processes - analyse dependencies, predict consequences and identify areas for improvement;
• Deliver training, documentation and technical support for the developed products/solutions. Acts as a mentor for less experienced colleagues;
• Participate in daily agile ceremonies with in-house and external developers to help ensure that work in progress will meet requirement goals;
• Collaborate with developers to adapt solutions to the existing environment;
• Create automated functional tests for user stories and SMOKE. Build and execute (automated) functional and integration tests and (automated) user acceptance and production tests.

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Requirements

Experience:

• Ideally min 5 years experience in Banking - on cards issuing (meaning that the candidates have experience in cards at a bank's side)

Tech stack / knowledge:

• Experience with Worldline or some other card processor
• Experience working with API (CABI or AMS API)
• Good to have - knowledge of payments (SEPA, SWIFT) - knowledge of standard financial messaging protocols (ISO20022, SWIFT MT/MX)
• Experience in using automation frameworks is considered a plus;
• Experienced in provider management and if you are acquainted with ensuring governance and regulatory requirements;
• Understand and work according to ITIL processes;
• Got in touch with microservice architecture and understand the concept of self-contained systems;
• Have worked with relational databases, ideally Oracle and if you can use SQL;
• Worked in agile and non-agile projects.

Education:

Successfully completed studies in (business) informatics, business administration or an equivalent qualification.

Languages:

• English
• German is a plus

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We Offer

• Opportunity to work in a dynamic and innovative environment
• Be part of a global team with a strong collaborative culture
• Professional development and growth opportunities

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If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).

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W ING chcemy, aby każdy mógł w pełni wykorzystać swój potencjał. Tworzymy inkluzywną kulturę, w której każdy ma szansę na rozwój i wpływ na naszych klientów oraz społeczeństwo. Zawsze wspieramy różnorodność, równość i integrację. Nie tolerujemy żadnej formy dyskryminacji, czy to z powodu wieku, płci, tożsamości płciowej, kultury, doświadczenia, religii, rasy, niepełnosprawności, obowiązków rodzinnych, orientacji seksualnej lub czegokolwiek innego. Jeśli potrzebujesz wsparcia lub dostosowania podczas procesu rekrutacji lub rozmowy, skontaktuj się z rekruterem wskazanym w ogłoszeniu. Z przyjemnością pomożemy Ci, aby proces był sprawiedliwy i dostępny. Dowiedz się więcej o naszym zaangażowaniu na rzecz różnorodności i integracji tutaj.