Job Description, Responsibilities & Requirements
About the Position
We are seeking a Chapter Lead Customer Journey Expert for True International Payments at ING Hubs in Bucharest, Romania. This is a full-time professional position.
Responsibilities
- Lead and manage the customer journey for True International Payments.
- Collaborate with cross-functional teams to enhance customer experience.
- Develop and implement strategies to improve customer interaction and satisfaction.
Requirements
- Proven experience in Customer Journey management.
- Strong leadership and team management skills.
- Excellent analytical and problem-solving abilities.
We Offer
- Competitive salary.
- Opportunity to work in a dynamic and innovative environment.
- Professional growth and development opportunities.
About the Company
ING Hubs is a part of the ING Group, a leading global financial services provider. We are committed to delivering exceptional customer experiences and driving innovation in the financial industry.