Junior Communication Specialist

About the Position

Uklon is a technology company that developed the eponymous mobile application. Founded in Kyiv in 2010, Uklon started as a ride-hailing platform and has evolved into a multi-service digital ecosystem integrating ride-hailing, Uklon Delivery, Uklon Ads, Uklon Store, and the Uklon Travel bus ticket booking service. As of August 2026, Uklon operates internationally across two countries - Ukraine and Uzbekistan. The service currently covers 31 Ukrainian cities and the Bukovel resort, as well as Tashkent and 5 regional hubs across the Fergana Valley in Uzbekistan.

Let’s drive your career forward!

Join us as a Junior Communication Specialist.

Hiring Process

• Introduction
• Interview with the team lead
• Final online meeting

In case you have any questions, feel free to contact our Anzhela directly or via email at au.moc.nolku%40stayaz.alehzna-we're here to help!

What Our Offer Includes

• Internal knowledge sharing, mentorship programs, and training for soft & hard skills
• Professional certifications for experts
• Corporate library and subscriptions to information resources
• Personal/team learning budget
• Corporate discounts and compensation for English lessons
• Long-term training program for managers
• Medical insurance in Ukraine
• Paid therapy sessions with Pleso
• Providing our soldiers in the Armed Forces with gear and medical supplies
• Gamification, gifts, giveaways, and partner discounts
• Sports events and corporate team buildings
• Wellness programs with emotional well-being workshops
• Relaxing massage weeks in the office
• Promo codes for Uklon rides
• Corporate discounts and partial compensation for sports activities

Uklon is a socially responsible business and is among the top 10 largest donors to Ukraine’s Defense Forces and humanitarian initiatives among Ukrainian companies in the IT and telecommunications sector.

Responsibilities

• Prepare and launch direct communications in the CRM system (Push, In-App, SMS, Viber, Email)
• Work with audience segments and verify that selections are accurate
• Set up simple A/B tests (e.g. email subject line or send time tests) following instructions, and record the results
• Provide technical support for creating, configuring, and assigning promo campaigns and incentive offers
• Escalate technical or operational issues to the responsible teams
• Collect and structure product initiatives to hand over to product teams
• Collaborate with related teams to deliver CRM campaigns
• Collect data and prepare information for presentations, reports, and internal analytics

Challenges for Three Months

• Confidently work with all communication channels: Push, SMS, Viber, Email - understanding their specifics, formats, and limitations
• Master the full campaign launch cycle - from task definition to results analysis and reporting
• Independently create communications for different audience segments
• Run your first A/B tests, analyze their results, and draw basic conclusions

Requirements

• Experience with CRM or marketing automation platforms
• An understanding of basic communication metrics (open rate, CTR, conversion)
• Experience in a product IT company or in digital marketing

Skills Needed

• Basic skills in working with mass messaging systems and CRM systems
• Solid MS Excel skills: tables, filters, basic formulas, working with data samples
• Basic knowledge of direct communication channels, their specifics, and message types
• Attention to detail: a single mistake in a segment or text means the message reaches the wrong audience
• Responsibility and the ability to see tasks through within established processes
• Communication skills and readiness to work closely with related teams
• Analytical thinking and a desire to dig into numbers and campaign results
• Willingness to learn quickly and work with new tools
• English - Intermediate (B1)

How You Manage Your Working Hours

• Remote work format
• Flexible schedule based on role responsibilities
• Days off with full compensation: 20 for personal needs, 10 for illness, 1 more on a birthday occasion (a gift from the company), up to 8 for blood donation

About the Company

Uklon is a technology company that developed the eponymous mobile application. Founded in Kyiv in 2010, Uklon started as a ride-hailing platform and has evolved into a multi-service digital ecosystem integrating ride-hailing, Uklon Delivery, Uklon Ads, Uklon Store, and the Uklon Travel bus ticket booking service. As of August 2026, Uklon operates internationally across two countries - Ukraine and Uzbekistan. The service currently covers 31 Ukrainian cities and the Bukovel resort, as well as Tashkent and 5 regional hubs across the Fergana Valley in Uzbekistan.

Uklon is a socially responsible business and is among the top 10 largest donors to Ukraine’s Defense Forces and humanitarian initiatives among Ukrainian companies in the IT and telecommunications sector.