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Lead Payment Product Manager

TrueLabel·Salary not specified

Primary stack

Product ManagementAnalytics

Nice to have's

English

Job description

About the Position

We are looking for a Lead Payment Product Manager to join our Payment Team.

In this role, you will be responsible for managing and improving integrations with third-party payment systems and providers to ensure seamless, secure, and efficient payment flows for our users.

You will work at the intersection of product, technology, and business - defining requirements, managing integrations, and ensuring a reliable and user-friendly payment experience across the platform.

Responsibilities

  • Own and develop the payment product inside the cashier, focusing on usability, conversion, and stability.
  • Define and prioritize product requirements for payment features based on business goals, user behavior, and data.
  • Work closely with design and development teams on UX flows and cashier experience (deposit, withdrawal, confirmations, errors).
  • Analyze key payment metrics (conversion, approval rate, drop-offs, success rate, funnel performance) and identify growth opportunities.
  • Initiate and run UX research (user feedback, flow analysis, hypotheses validation) to improve payment journeys.
  • Translate business and user needs into clear product specifications and documentation.
  • Participate in testing and release validation, ensuring features work as expected from a user and product perspective.
  • Collaborate with stakeholders (payments, finance, tech, business) to align priorities and roadmap.
  • Support payment integrations at a product level (requirements, validation, acceptance), while technical implementation is handled by a dedicated specialist.

Requirements

  • 2+ years of experience as a Product Manager, ideally in payments, fintech, or iGaming.
  • Hands-on experience working with cashiers or payment-related products.
  • Strong understanding of payment funnels, UX flows, and conversion metrics.
  • Experience working with product analytics and making data-driven decisions.
  • Ability to formulate clear product requirements and documentation.
  • Experience collaborating with cross-functional teams (design, tech, payments, business).
  • User-focused mindset with attention to detail and impact.
  • English level Upper-Intermediate or higher.

Your Strengths

  • You have a good balance of technical understanding and business perspective.
  • You can turn complex payment flows into simple, reliable solutions.
  • You’re proactive in identifying issues before they impact users.
  • You value clarity, precision, and quality in both code and process.

We Offer

  • We are global, we don’t stick to office or remote options only.
  • We value work-life balance and start anytime from 8 to 11, with flexible lunchtime.
  • We trust each other and provide unlimited vacation days and sick-leaves.
  • We support our people and provide relocation options for team members, who are interested.
  • We encourage growth and cover 50% of learning expenses.
  • We hold yearly performance reviews to help our team members grow and reach new heights, and reward results with regular performance bonuses.
  • We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else.
  • We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas – an opportunity to have a visible and immediate impact.
  • We celebrate our team with corporate gifts and thoughtful appreciation throughout the year.

About the Company

[Company description if present]

© TrueLabel. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.

TrueLabel — is an international B2B company providing high class software solutions and products for the iGaming industry. Our proprietary online platform is the solid base for boutique services that we provide to our customers.TrueLabel was created in 2017 by professionals, experienced in marketing, software, and game design. Today, we are a team of 200+ experts, converting bold ideas into reality and empowering our clients and colleagues to achieve more and better. We are international and diverse, and we value the variety of ideas coming from different departments and corners of the world, we can all collectively add and share our expertise with each other — the best way to create a high-quality product. We are here to push the boundaries, and we love doing it in a creative and relaxed style.Our key product is hosted in a cloud environment high-load B2B platform providing its customers a complete software solution to operate entertainment web sites and manage the cashflow between consumers and content providers. The platform brings together the advanced user acquisition and data management tools with the ultimate casino technology, and a diverse set of supported API extensions.Biggest projects are focused on Western and Northern Europe, Indian, Australian, North and Latin America markets, consistently showing strong popularity among customers.

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