Modern Desktop Product Designer

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About the Position

We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama, and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team, to design and deliver modern desktop services (in particular Windows 11, InTune, and Autopilot) that enable colleagues across Kingfisher to work simply, securely, and effectively. Working within End User Services, this role shapes high-quality, evergreen services that support Kingfisher’s technology strategy and create consistent experiences across all banners.

We can base this role out of either our Paddington or Southampton offices, with an expectation of 12 days a month in the office and travel between sites as required.

Responsibilities

• Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost, and risk.
• Act as a subject matter expert, providing technical leadership and governance across projects, business-as-usual activity, and service improvement programmes.
• Create and peer-review infrastructure and service designs, identifying opportunities for standardisation, simplification, and shared platforms.
• Collaborate with designers, architects, product owners, and delivery partners to ensure consistency across programmes and locations.
• Advise stakeholders on solution feasibility, risks, and options, supporting informed decision-making and initiative development.
• Manage delivery activity using structured planning and tracking, including EPICs and stories, to achieve agreed outcomes.
• Champion modern desktop services within the IT community, sharing knowledge and promoting best practice across the organisation.

Requirements

• Proven experience designing and delivering technical services within a complex, enterprise-scale environment.
• Strong background in senior technical support or service design roles, with recognised subject matter expertise in relevant product areas (InTune, Autopilot, Windows 11).
• Experience working with third-party providers and managed service partners to deliver technology solutions.
• A feedback-driven approach to service design and continuous improvement.
• Clear, inclusive communication skills, with the ability to engage and influence stakeholders at all levels.

We Offer

An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.

Rewards & Benefits

• Private Health Care: Opportunity to receive up to family level cover with AXA.
• Kingfisher Pension Scheme: Immediate eligibility through auto-enrolment.
• 25 Days' Holiday: 25 days per annum plus bank holidays as stated in your contract.
• Staff Discount: 20% discount at B&Q and Screwfix.
• Kingfisher Share Incentive Plan (SIP): Share ownership in a tax-efficient way.
• Life Assurance: x4 Salary plus benefit equal to the value of your Retirement Account.
• Bonus: Competitive bonus scheme that aligns to work level of role.
• Kingfisher Share Save: Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period.

Our Behaviours

At Kingfisher, being all-in means contributing fully to our ambitions, supporting one another, and helping create a culture where we succeed together.

We are open

Continuously curious. Listen to understand. Always improving.

We are brave

Aim high. Act with courage. Move with pace.

We win together

Lead with customer. Commit to deliver. Help each other win.

Testimonials

Our employees know us best. We wouldn’t be Kingfisher without them. So, we want to share what they think with you.

Development and progression is a high priority at Kingfisher, I’ve always felt well supported.

I’m proud to work for Kingfisher, I’ve had great opportunities that have enabled me to contribute to an exciting forward-thinking company.

Training & Development

There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.

Conversations with senior leaders

You'll be able to have regular conversations with managers about personal development and gain a better understanding about what you want from your career and how to achieve it.

Resources and tools to help you grow

Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing.

Initiatives that measure development

With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy.

Find your path

The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation.

Sharing is caring

We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it.

Reach for the stars

So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level.

Why Kingfisher

We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?

Application Process

What to expect from our application process...

1. Step 1: Application

   Send in your application via our Kingfisher Careers website.

2. Step 2: Review

   A member of the Talent Acquisition team will then review your application and let you know if you have progressed to the next stage of the process.

3. Step 3: Interview 1

   You’ll then have a telephone interview/one to one conversation with a recruiter.

4. Step 4: Interview 2

   As you progress, you’ll be invited to attend a face to face or virtual interview.

5. Step 5: Feedback

   Your recruiter will be in contact with feedback and, if successful, the details of your job offer!

Ready to get started?

Southampton | London

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