NFR Expert (1 LoD)

About the Position

NFR Expert (1 LoD)

Organisational Context:

ING is evolving its organisation for non-financial risk, control, and resilience activities to create clearer accountability, stronger ownership, and a more scalable operating model. The NFR Expert will contribute to effective risk and control management by providing expertise, analysis, and practical support across activities that may develop as the future organisation and service scope are further defined.

We are looking for a pragmatic and experienced risk professional who can work independently in a complex international environment, translate requirements into workable solutions, and help strengthen the quality, consistency, and effectiveness of non-financial risk management.

Responsibilities

• Risk and control management: Take ownership of assigned activities, apply relevant procedures, and support the identification, assessment, monitoring, and mitigation of non-financial risks.
• Policy and methodology implementation: Interpret policies, standards, and regulatory requirements and translate them into practical processes, guidance, and ways of working.
• Analysis and management information: Collect and analyse information from multiple sources, identify key themes and impacts, and prepare clear insights and reporting for relevant stakeholders.
• Advisory support: Provide authoritative specialist advice to senior stakeholders on risk, control, policy implementation, change initiatives, and operational improvements.
• Quality and continuous improvement: Assess existing practices, recommend improvements, and support the implementation of solutions that strengthen quality, consistency, efficiency, and compliance.
• Stakeholder collaboration: Build effective partnerships across business, risk, and control functions and contribute to alignment, knowledge sharing, and effective decision-making.
• Change delivery: Contribute to complex initiatives, evaluate possible solutions, and help translate strategic priorities into achievable actions and outcomes.
• Capability building: Share expertise, provide guidance and informal coaching, and help strengthen risk and control capabilities across the organisation.

Requirements

• A master’s degree or an equivalent level of education.
• Substantial professional experience, typically more than six years, including comprehensive experience in non-financial risk, business control, compliance, resilience, consulting, transformation, or a related field.
• Recognised expertise in risk management techniques and strong knowledge of relevant policies, procedures, and regulatory requirements.
• Proven ability to identify, assess, prioritise, and manage risks and issues in complex business environments.
• Advanced analytical skills, including the ability to use data from multiple sources to identify trends, impacts, and practical recommendations.
• Experience interpreting and implementing policies, standards, or frameworks and contributing to complex change or improvement initiatives.
• Strong stakeholder-management, influencing, verbal communication, and reporting skills, including experience advising senior stakeholders.
• Ability to provide guidance or informal coaching to colleagues; experience supervising more junior colleagues is an advantage.
• Excellent command of English.

We Offer

• Competitive salary: 4,293 EUR/month
• Friendly working environment:
  • Flexible working hours and work from home
  • Daily refreshments - coffee, fruits, drinks
  • Fully equipped gym accessible 24 hours / 7 days per week
  • Game room with unlimited access
  • Modern designed coffee corner and terrace with the grill spot
• WellbeING:
  • Sick leave compensation: up to 80% of the monthly salary
  • Life insurance contribution: up to 22.14 EUR/per month
  • 3rd pillar contribution: up to 3% from your monthly salary
  • 24/7 external mental health support
  • Learning opportunities: internal and external learning programs
  • Regular teambuildings, social events, and communities
• YOU/family/friends time:
  • Extra 3 PERSONAL days per year
  • Extra vacation days: up to 10 extra days/per year
  • We welcome your ING-positive friends: referrals starting from 1000 EUR
  • 150€ for childbirth/adoption bonus, wedding day, and registered partnership contributions, work anniversary award
  • Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)
• Extra perks:
  • Yearly bonus based on your performance and company’s results
  • Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
  • Home office contribution: 20 EUR/per month
  • Discounts from our and your favorite stores: up to 30%
  • Warm welcome package for your fresh start
  • Pet friendly office

About the Company

ING is a global bank with a strong European base. More than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Working at ING means working with great people: friendly, collaborative, and fun! We empower the people around us and our customers to stay a step ahead. A job at ING comes with autonomy and the expectation to drive progress, deliver a superior customer experience, and create a more sustainable future for people and planet.

ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law.

If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion, and belonging here.