Non-Financial Risk Specialist - Senior - OpRes/TIPM

About the Position

Non-Financial Risk Specialist - Senior - OpRes/TIPM

Building compliant outsourcing and resilient services - together

The world around us is changing fast: geopolitical uncertainty, rapid digitalisation, more complex supply chains, and rising supervisory expectations mean organisations must stay firmly in control of their third-party ecosystem and be able to continue delivering critical services when disruption hits.

At ING Netherlands, those two worlds meet every day. Outsourcing is a key pillar of ING’s strategy, enabling scale, expertise and efficiency across the bank. At the same time, the increasing reliance on third parties requires strong governance and control. Outsourcing and third-party arrangements are therefore essential to how we operate - and must be managed in line with regulatory expectations such as the EBA Guidelines on Outsourcing and DORA.

In parallel, we need to ensure our Critical Business Services (CBS) can remain available, recover quickly and keep customer impact within agreed tolerances - in other words: operationally resilient by design.

That’s why the ING HUBs Bratislava is looking for a candidate, that will join the Centre of Expertise Sourcing & Resilience and Shared Operations – ING Netherlands to work hand-in-hand with three enthusiastic “Dutch musketeers” in ING Netherlands to help build a portfolio that is compliant, controlled, and resilient - without creating unnecessary administrative burden for the business. You are fully part of the team from the CoEs and Shared Operations, responsible for the co-thinking and co-designing of the solution and translating them into operational steering for monitoring and reporting.

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Responsibilities

Outsourcing / Third-Party Risk

• Own and improve data quality for systems and registers used to manage outsourcing, third-party arrangements and evidence, ensuring information stays accurate, complete and up to date.
• Map and connect relationships across contracts, services, parties and obligations - and spot gaps, inconsistencies and patterns early (before they become audit findings).
• Help business/contract owners navigate Outsourcing and requirements in a practical way (think: “make it doable”, not “make it bigger”).
• Co-develop guidance and “smart products” (templates, dashboards, practical instructions) that help owners comply without duplicating work.

Operational Resilience / Business Continuity

• Support the end-to-end understanding of how Critical Business Services are delivered, and what could disrupt them (dependencies, third parties, single points of failure).
• Strengthen the link between third-party arrangements and resilience/continuity expectations (e.g., continuity planning expectations for sourced services).
• Help make resilience measurable and actionable: “What would fail first?”, “How fast do we need to recover?”, “Where do we need better evidence?”
• Support a structured, consistent approach that keeps ING compliant and resilient - and keeps customer impact central.

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Requirements

• Education level: A Bachelor’s or Master’s degree (HBO / WO) in a relevant discipline (e.g. Business Administration, Risk, Finance, Economics, Information Management, Law or similar).
• Experience: 3+ years experiences in Business Continuity Management - implementation of OpRes in finance or other sector, or 3+ years experiences in Sourcing environment (knowledge of EBA guidelines) - practical experiences with the process and necessary outcome.
• English proficiency: Professional working proficiency in English (CEFR level C1). You are comfortable drafting professional documentation, policies or guidance, and engaging with senior stakeholders in English.
• Other requirements:
  • Able to work confidently in a regulated, audit-sensitive environment
  • Comfortable working with multiple systems and structured data sources
  • Willing to continuously build knowledge in a rapidly evolving regulatory landscape (e.g. outsourcing, third-party risk, operational resilience)

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Nice to Have

• Experiences in Operational Resilience/Business Continuity Management from finance sector
• Experiences in Intragroup or 3rd party sourcing management

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We Offer

• Wage (gross): 3 443 EUR/month
• Friendly working environment:
  • Flexible working hours and work from home
  • Daily refreshments - coffee, fruits, drinks
  • Fully equipped gym accessible 24 hours / 7 days per week
  • Game room with unlimited access
  • Modern designed coffee corner and terrace with the grill spot
• WellbeING:
  • Sick leave compensation: up to 80% of the monthly salary
  • Life insurance contribution: up to 22,14 EUR/per month
  • 3rd pillar contribution: up to 3% from your monthly salary
  • 24/7 external mental health support
  • Learning opportunities: internal and external learning programs
  • Regular team buildings, social events and communities
• YOU/family/friends time:
  • Extra 3 PERSONAL days per year
  • Extra vacation days: up to 10 extra days/per year
  • We welcome your ING-positive friends: referrals starting from 1000 EUR
  • 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
  • Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)
• Extra perks:
  • Yearly bonus based on your performance and company’s results
  • Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
  • Home office contribution: 20 EUR/per month
  • Discounts from our and your favourite stores: up to 30%
  • Warm welcome package for your fresh start
  • Pet friendly office

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About the Company

At ING, we strive to create an inclusive culture where everyone can fully utilize their potential. We always support diversity, equality, and integration. We do not tolerate any form of discrimination, whether due to age, gender, gender identity, culture, experience, religion, race, disability, family responsibilities, sexual orientation, or anything else. If you need support or adjustments during the recruitment process or interview, please contact the recruiter indicated in the job posting. We are here to help you make the process fair and accessible. Learn more about our commitment to diversity and inclusion here.