Operations Executive
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Job description
About the Position
We’re looking for a proactive Operations Executive to manage drivers, streamline deliveries, and ensure smooth operations! If you thrive in a fast-paced environment, love problem-solving, and can work shifts, weekends & public holidays, we want you!
Working Hours: Shift-based, 6:30 AM - 9:00 PM, Monday to Sunday (including Public Holidays, with Off-in-Lieu provided)
Responsibilities
- Handle incoming calls and requirements from drivers & clients
- Responsible for order taking, route planning, and driver coordination
- Recruit, train, and induct employees to achieve and maintain a designed staffing pattern
- Driver and customer documentation and filing, update the database
- Consolidate the order to maximize the use of truck and vehicle
- Responsible for on-time connections from WH
- Assist manager in executing daily operations to achieve the monthly and quarterly KPI and business results in the department
- Assist the management in implementing new strategic initiatives as well as contribute with ideas for effectively scaling up the operations
Requirements
- Experience in the logistic industry, warehouse, trucking company, or freight forwarding industry will be a plus
- Having project experience will be a plus
- Proficient in typing in Chinese and English as there are different groups of clients/customers from different backgrounds
- Fundamental Microsoft Office knowledge and experience, especially in Excel
- Enthusiastic about logistics, technology, and e-commerce
- At least 1 year of Logistic Industry experience
- Able to work under pressure and peak deliverables
- Able to work shift work, weekends, and Public Holidays
We Offer
- Competitive salary
- Opportunity to work in a dynamic and fast-paced environment
- Professional growth and development opportunities
About the Company
GoGoX is a leading company in the logistics and transportation industry, dedicated to providing efficient and reliable services. We are committed to innovation and excellence in every aspect of our operations.
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© GoGoVan. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Established in 2013, GoGoVan is the first app-based platform for transporting goods in Asia. The app GoGoVan was created to connect drivers and customers, and we aim to redefine the everyday logistics experience by providing a convenient and efficient service.Since its successful July 2013 launch in Hong Kong, GoGoVan has expanded to Singapore, South Korea, China, and Taiwan. The GoGoVan network currently comprises of over 20,000 commercial vehicles and 70,000 registered drivers. It continues to grow rapidly, and our presence will soon encompass additional cities on a global scale.