Operations Executive (Driver Operations Center)
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Job description
About the Position
GoGoX is looking for an Operations Executive (Driver Operations Center) in Kwun Tong, Hong Kong. This is a Full Time position at an Entry Level.
Responsibilities
- Lead seamless driver onboarding, training, and program walk-throughs
- Ownership of driver programs, tracking performance metrics, and ensuring compliance with platform standards
- Build strong relationships with driver-partners to cultivate a loyal, active, and engaged driver community
- Assist with mobile station operations to support field activities
- Gain firsthand driver experience on the road to identify key operational enhancements and improve overall driver satisfaction
- Analyse data and generate relevant reports on a regular basis to ensure work efficiency and quality
- Participate and assist in project planning and implementation to attract delivery partners
- Handle ad-hoc duties as assigned
Requirements
- Holder of an Associate’s Degree or above with 1-2 years of relevant working experience
- Proficient in MS Excel (VLOOKUP, Pivot Tables); comfortable learning new software and tools
- Practical experience using AI tools (e.g., ChatGPT, Gemini) for workflow automation or productivity is a huge advantage
- Excellent interpersonal and communication skills. Able to think out of the box and solve problems creatively
- Good command of Cantonese and spoken English, with standard Chinese and English typing skills
- A proactive team player with strong attention to detail and a positive mindset
- Holder of a valid HK Driving License (Class 1 & 2) is highly preferred
We Offer
- A multi-cultural team
- A company provides casual and flexible working environment
- A company promotes learning, continuous improvement, and personal growth
- Birthday leave and Family Care Leave
- Office refreshment
Apply for this Position
© GoGoVan. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Established in 2013, GoGoVan is the first app-based platform for transporting goods in Asia. The app GoGoVan was created to connect drivers and customers, and we aim to redefine the everyday logistics experience by providing a convenient and efficient service.Since its successful July 2013 launch in Hong Kong, GoGoVan has expanded to Singapore, South Korea, China, and Taiwan. The GoGoVan network currently comprises of over 20,000 commercial vehicles and 70,000 registered drivers. It continues to grow rapidly, and our presence will soon encompass additional cities on a global scale.