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Job Description, Responsibilities & Requirements
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About the Position
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We are seeking a proactive People Business Partner to join our dynamic team in Ukraine or remotely.
About the Company
Simply Contact is an outsourcing contact center with international experience. Our company has been in the industry for 12 years and has nearly 700 employees across four locations in Ukraine and internationally.
We’re actively growing and are looking for a proactive and self-motivated People Business Partner.
Responsibilities
Strategic Responsibilities:
- Be responsible for implementing and coordinating the “People Partnership” model across all teams
- Help increase engagement, improve retention, and enhance the employee experience based on data (surveys, analysis of turnover results)
- Provide support on organizational structure, workforce planning, and talent development (assessments, succession planning)
- Participate in initiatives to shape corporate culture and promote company values
Operational Responsibilities:
- Support performance management cycles (OKR/KPI, evaluations)
- Collaborate with managers on employee relations and day-to-day HR matters
- Conduct exit interviews and provide practical recommendations
- Collaborate with the recruitment department on hiring and onboarding processes
- Provide recommendations on compensation and benefits based on market and internal data
- Conduct employee satisfaction and engagement surveys
- Ensure effective communication and alignment across teams
Requirements
- 3+ years of experience in HRBP / HR Generalist roles within BPO, IT, or service industries
- Experience in supporting performance management processes (OKR/KPI, evaluations) and employee relations
- Exposure to culture initiatives, internal communications, or employee engagement activities
- Strong communication, facilitation, and conflict resolution skills
- Structured thinking with a hands-on, practical approach
- Ability to multitask and work with multiple teams in a dynamic environment
- English and Ukrainian at B2+ level
We Offer
- Stable and on-time compensation (base salary + bonus based on achievable KPIs)
- Career growth within the project or across departments
- Full-time employment
- Fixed schedule: Monday–Friday, 09:00–18:00 (Kyiv time)
- Comfortable office or remote work option (requires stable internet and access to backup power in case of blackouts)
- Supportive team and friendly, young work environment
Our Contacts
If you are looking for an interesting job, ready to work and develop - we are waiting for you on an interview!
067 252 18 82
Bohdan
Dołącz do naszego zespołu
- Łatwy i szybki start kariery
- Elastyczny harmonogram pracy
- Możliwość pracy zdalnej
Rekruter
+380 67 252 18 82
Thank you.
Dziękujemy za subskrypcję!