Remote Freelance Travel Consultant | Customer Support & Travel Services

About the Position

Dreamport is a global travel platform that enables individuals in Egypt to engage in customer support and travel-related services while working remotely. This opportunity is especially relevant for candidates searching for remote call center roles, English-speaking sales and customer support positions, or remote freelance opportunities with international clients.

You will communicate with customers worldwide, assist them with travel planning, and support the booking process using professional tools and systems.

Responsibilities

• Handle inbound customer inquiries related to flights and travel services
• Communicate clearly and professionally in English
• Identify customer needs and recommend suitable travel solutions
• Use booking systems to search, compare, and confirm travel options
• Provide consistent and high-quality customer support
• Follow up with customers and maintain long-term relationships
• Ensure accuracy in bookings and communication

Requirements

• Good spoken and written English
• Strong communication and customer service skills
• Stable internet connection
• Ability to work independently
• Basic computer literacy

Preferred Skills

• Call center or BPO experience
• Customer support or telesales background
• Experience with remote communication tools

Earnings Structure and Progression

Compensation is performance-based and depends on activity level and results.

• Stage 1 – Training period (Weeks 1–2): Focus on learning systems and processes
• Stage 2 – Beginner level (Month 1–2): Typical range: $300–$700/month
• Stage 3 – Consistent performance: Typical range: $800–$1300/month
• Stage 4 – Advanced level: $1500–$2500+ monthly, depending on volume and conversion

We Offer

• Fully remote freelance format
• Flexible availability based on peak demand during international hours
• Combination of chat-based and voice-based communication
• Initial onboarding period: approximately 2 weeks
• Training includes booking systems, workflows, and communication approach
• Practice scenarios and guided sessions
• Ongoing support and access to learning materials

About the Company

Dreamport is a freelance platform. This is not an employment opportunity. Independent consultants are responsible for their own taxes, insurance, and business operations.

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EGYPT (GLOBAL) | TREVOLUTION | CONTRACT JOB

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