Remote Freelance Travel Consultant | Customer Support & Travel Services

About the Position

Dreamport is an international travel platform that provides digital tools and training for individuals interested in customer support and travel-related services in a remote environment. This opportunity is suitable for candidates in Kenya looking for remote call center–style roles, English-speaking sales and customer support activities, or remote freelance opportunities involving communication with international clients.

Responsibilities

• Respond to inbound customer inquiries related to travel services
• Communicate clearly and professionally in English
• Provide information on flight options and travel-related services
• Assist customers through the booking process using internal systems
• Maintain accurate records of customer interactions
• Follow established service standards and internal guidelines

Requirements

• Intermediate or higher level of English
• Strong communication and customer service skills
• Reliable internet connection
• Ability to manage time independently in a remote environment
• Basic computer skills

Preferred Background

• Experience in call center, BPO, or customer support roles
• Familiarity with remote communication tools
• Experience in sales or client-facing activities

We Offer

• Fully remote freelance format
• Flexible schedule
• Interaction with international customers
• Access to digital booking tools and training resources

Dreamport is a freelance platform. This is not an employment opportunity. Independent consultants are responsible for their own taxes, insurance, and business operations.

About the Company

Dreamport is part of the Dyninno Group, committed to the highest standards of legal and social responsibility, as well as the ethical conduct regarding protection of personal data.