Retail Functional Consultant

About the Position

Retail Functional Consultant

India

Work Mode: Hybrid

Role Overview:

We are seeking an experienced Retail Functional Consultant to lead business analysis, requirements elicitation, and functional solution design for retail transformation initiatives. The ideal candidate will possess deep retail domain expertise and act as the key liaison between business stakeholders and technical delivery teams, ensuring that business requirements are accurately translated into scalable and effective solutions. The Retail Functional Consultant will drive end-to-end functional consulting activities across multiple use cases, including business process assessment, requirements management, user story creation, backlog refinement, solution design, and stakeholder engagement. This role serves as the primary functional bridge between the Centric business teams and the Aspire technical delivery team, ensuring alignment between business objectives and technology solutions.

Responsibilities

Business Analysis & Requirements Elicitation

• Lead end-to-end business case analysis and requirements gathering across all project use cases and workstreams.
• Conduct stakeholder interviews, workshops, discovery sessions, and process walkthroughs.
• Analyze current-state business processes and identify opportunities for optimization and automation.
• Document business requirements, functional requirements, process flows, and business rules.
• Ensure requirements are complete, traceable, and aligned with business objectives.

Process Assessment & Improvement

• Assess existing retail business processes and operating models.
• Identify process gaps, inefficiencies, and improvement opportunities.
• Recommend best-practice retail processes and future-state operating models.
• Facilitate business process re-engineering and transformation initiatives.

User Story Authoring & Backlog Management

• Create and maintain detailed user stories, epics, features, and acceptance criteria.
• Collaborate with Product Owners and Project Managers to prioritize requirements.
• Lead backlog grooming and refinement sessions.
• Ensure business requirements are clearly understood by development and QA teams.
• Support sprint planning and release planning activities.

Functional Solution Design

• Shape functional solutions that address business challenges while aligning with technical capabilities.
• Provide functional leadership during solution design discussions.
• Review proposed solutions and make recommendations to optimize business value.
• Validate that solution designs meet business requirements and operational needs.
• Support configuration and functional validation activities.

Stakeholder Management & Collaboration

• Act as the primary functional liaison between Centric business stakeholders and Aspire technical teams.
• Facilitate communication between business users, product owners, developers, QA teams, and project leadership.
• Manage stakeholder expectations.

Requirements

• Core Skills:
  • Business Analysis
  • Requirements Elicitation
  • Functional Solution Design

We Offer

• Opportunity to work in a global technology services firm.
• Be part of a future-ready, global workplace.
• Collaborate with diverse teams and contribute to meaningful digital transformation initiatives.
• Foster innovation, value diverse perspectives, and enable continuous learning and career growth.
• Hybrid work model promoting flexibility, collaboration, and work-life balance.

About the Company

Aspire Systems

Aspire Systems is a global technology services firm serving as a trusted technology partner for more than 275 customers across the globe. Founded in 1996, Aspire Systems helps leading enterprises engineer the future through its deep technology and domain expertise in Software & Technology, Banking, Insurance, Retail, and Public Sector. AI-first IP, platforms, and domain expertise power Aspire System's advanced technology services.

Aspire’s core philosophy of ‘Attention. Always.’ communicates its belief in lavishing care and attention to its employees, customers, and society. The company currently has over 4000 employees globally and is CMMI Level 3 certified. It operates across North America, LATAM, Europe, Middle East, and Asia Pacific.

As an employer, Aspire Systems has been recognized 12 times in a row as one of the Top 100 ‘Best Companies to Work For’ by the Great Place to Work® Institute. To know more about Aspire Systems, visit Aspire Systems.

Our Commitment to Diversity & Inclusion

At Aspire Systems, we foster a work culture that appreciates diversity and inclusiveness. We understand that our multigenerational workforce represents different regions, cultures, economic backgrounds, races, genders, ethnicities, education levels, personalities, and religions. We believe these differences make us stronger and are committed to building an inclusive workplace where everyone feels respected and valued.

Privacy Notice

Aspire Systems values your privacy. Candidate information collected through this recruitment process will be used solely for hiring purposes, handled securely, and retained only as long as necessary in compliance with applicable privacy laws.

Disclaimer

The above statements are not intended to be a complete statement of job content, but rather to serve as a guide to the essential functions performed by the employee in this role. Management retains the discretion to add or change the duties of the position at any time.