Revenue Operations Manager (Insights & AI)

About the Position

Revenue Operations Manager (Insights & AI)

Headway is seeking a Revenue Operations Manager (Insights & AI) to lead data-driven strategies and AI applications for their Care Partnerships team. This role is pivotal in building the measurement infrastructure, operating cadences, and AI-powered tools that help scale referral volume and deepen relationships with health system partners.

Location

Remote

Employment Type

Full time

Compensation

• $121.6K – $190K • Offers Equity

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Responsibilities

• Identify where AI can move the needle for Care Partnerships and adjacent sales teams: predicting which partner accounts are at risk, prioritizing outreach, and surfacing patterns that distinguish high-performing health system partnerships.
• Apply AI tools to build self-service analytics that let partner success and business development reps answer their own performance questions.
• Deliver proactive strategic analysis (e.g., referral funnel breakdowns, account health signals, conversion benchmarks by segment) and enable the team to drive against insights.
• Build and own the reporting infrastructure that drives GTM decision-making.
• Instrument new product features from launch so pilots and experiments are high-impact.

Requirements

• 5-7 years of experience in consulting, banking, analytics, or strategy & operations at a growth-stage company; healthcare, marketplace, or revenue operations experience is a plus.
• Strong analytical foundation (i.e., fluent in SQL and data modeling, comfortable building metrics from scratch, know what a good operating cadence looks like).
• AI-fluent, with experience applying AI tools to real business problems across sales or go-to-market functions.
• A 0→1 builder that can scope ambiguous problems, build infrastructure that doesn't yet exist, and drive adoption without being handed a roadmap.
• Communicate with clarity and conviction by leading with a point of view, defending it when challenged, and closing the loop.

We Offer

• Competitive salary
• Robust health and wellness benefits
• Retirement savings
• Meaningful ownership opportunities through equity
• Professional development budget

About the Company

Headway’s mission is to fix the mental healthcare system by building a new system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway participates in E-Verify. To learn more, click here.

A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.