Sales & Advisory Intern

About the Position

REFUERZO DE VERANO OFICINA DE GRANADA

We are looking for a Sales & Advisory Intern to join our ING Bank office in Granada, Spain. This is a full-time internship with a schedule from Monday to Thursday 8:30 AM to 2:30 PM and 4:00 PM to 6:30 PM, and Friday 9:00 AM to 3:00 PM.

Responsibilities

• Manage client interactions in the office to meet the bank's strategy and channel objectives.
• Satisfy client operational needs by providing an outstanding customer experience and ensuring actions are performed according to established parameters.
• Inform clients or prospects about our product offerings to help them choose the most suitable financial solutions. Proactively seek cross-selling opportunities based on client needs. Meet set sales targets (Commercial Action).
• Solve client problems or requested operations in the most effective and satisfactory manner, always aiming for high standards in customer experience.
• Execute required client operations or actions according to existing procedures, internal audit norms, and security (Execution of Procedures and Operations).
• Demonstrate knowledge of bank products and campaigns, as well as market and competition. Understand the functioning and operations of other bank channels with which there is direct interaction (Knowledge and Training).
• Share relevant client or process information with your supervisor and the channel to help improve the bank.

Requirements

• Degree in Law, Economics, Business Administration, or related field + MIFID Certification (preferable) + LCI Certificate.
• Minimum of 6 months of experience in customer service in the banking sector and financial advisory.
• Banking operations, financial products, and sales techniques.

We Offer

• Opportunity to work in a dynamic and inclusive environment.
• Professional growth and development opportunities.
• Be part of a global bank with a strong European presence.

About the Company

At ING, we aim to bring out the best in people. We have an inclusive culture where everyone has the opportunity to grow and make a difference for our customers and society. Diversity, equality, and inclusion are always at the forefront. We treat everyone fairly, regardless of age, gender, gender identity, cultural background, experience, belief, race, ethnicity, disability, family situation, sexual orientation, social origin, or anything else. If you need assistance or if we can do something for you during your application or interview, please contact the recruiter listed with the job posting. We are happy to work with you to make the process fair and accessible. Read more about how we stand for diversity, inclusion, and belonging.

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Apply now and join our team in Granada!