Sales Development Team Lead (CZ/SK)

About the Position

Sales Development Team Lead (CZ/SK)

Join Choice, a leading European food-tech B2B SaaS platform, as a Sales Development Team Lead in Prague. You will lead and develop a team of Sales Development Representatives who connect with restaurants and cafes every day, generate interest, and book meetings for our sales team.

Responsibilities

• Lead, coach, and motivate a team of SDRs focused on outbound calling across Czechia and Slovakia.
• Listen to calls regularly and provide specific, actionable feedback to improve call quality and conversion.
• Conduct weekly training sessions, role-plays, and coaching sessions based on real team performance.
• Onboard new SDRs and Sales Representatives, helping them become productive quickly.
• Maintain the team's daily rhythm, motivation, and focus on key performance indicators.
• Monitor key metrics such as call activity, conversion rates, booked meetings, and meeting quality.
• Identify performance gaps and take practical actions to improve team results.
• Make outbound calls yourself to stay close to the process, understand real challenges, and lead by example.
• Work closely with Sales Managers and other teams to continuously improve the SDR process.

Requirements

• Native or fluent Czech or Slovak.
• English B2+ for internal communication.
• Prague based or nearby.
• Proven experience working on the phone, ideally in B2B outbound sales, telesales, or lead generation.
• Strong understanding of cold calling, prospecting, qualification, and handling gatekeepers.
• Previous experience leading a small sales team or onboarding and coaching new team members is highly desirable.
• Hospitality or restaurant industry experience is a strong advantage.
• Strong coaching and communication skills, with the ability to give direct feedback while keeping people motivated.
• Comfortable working with KPIs, conversion data, and performance targets.
• Hands-on mindset. You are willing to make calls yourself rather than manage everything from a spreadsheet.
• Results-oriented, proactive, and able to maintain team energy in a high-volume sales environment.

We Offer

• Competitive compensation package.
• A clearly defined leadership role with real ownership over team performance and development.
• The opportunity to build and improve the SDR function across the Czech and Slovak markets.
• Modern internal sales tools, including a KPI dashboard, meeting-quality scoring, and an AI assistant for the sales team.
• Fast-growing international food-tech environment with 30,000+ restaurants using our platform across Europe.
• Flexible hybrid working model in Prague.
• Direct communication, minimal bureaucracy, and the opportunity to influence processes rather than simply follow them.
• Professional growth and career development opportunities as Choice continues to scale internationally.
• Supportive international team and a dynamic start-up environment.

About the Company

Choice is a leading European food-tech B2B SaaS platform. We empower over 30,000+ restaurants across 20 countries to increase their revenue through a unified digital ecosystem: QR payments, online reservations, and delivery management. With key offices in Prague and Warsaw, we are building a dynamic team of enthusiasts who value flexibility, zero bureaucracy, and the freedom to experiment. We are a start-up with a proven track record of success, actively scaling across Europe.

Ready to lead a team and make a measurable impact on our sales growth in Czechia and Slovakia? Join Choice and help us build the next stage of our SDR organization. Apply now or recommend a friend. By applying for this position, you consent to the processing of your personal data by Choice for recruitment purposes in accordance with the GDPR.

Apply now