About the Position

Senior / Staff Product Designer - Provider

Headway is on a mission to revolutionize mental healthcare accessibility and affordability. We're looking for exceptional Senior and Staff Product Designers to join our team and shape the future of mental healthcare.

Location

New York, NY, United States
San Francisco, CA, United States
Seattle, WA, United States

Employment Type

Full time

Compensation

$180K – $265K • Offers Equity

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

About This Role

We're hiring Senior and Staff Product Designers to own the provider experience at Headway. The work calls for strong craft, sharp product instincts, deep customer obsession, and real fluency in an AI-native environment where prototyping in code is core to the role.

Senior designers bring 5+ years of experience and a track record of owning complex surfaces end to end. Staff designers bring 8+ years, span both 0→1 and at-scale work, and shape how the broader team operates. Both levels partner closely with PMs, engineers, and researchers, and own the outcomes their team ships.

Our design team works AI-first. Designers use tools like Claude Code and Cursor to prototype, ideate, and ship improvements to our codebase. We want designers who already work this way and treat AI as a primary part of their practice.

Responsibilities

Senior Level

Own the provider product experience end to end, from problem framing through launch and iteration.
Prototype and test ideas quickly with AI tools.
Partner closely with product managers, engineers, and researchers.
Design for the workflows providers live in every day.
Run experiments with clear success metrics.
Contribute to our design system, Helix.

Staff Level (in addition to Senior responsibilities)

Lead both 0→1 and at-scale work.
Design AI-native provider experiences.
Set the standard for AI-native practice on the design team.
Mentor other designers and shape how the design org works.
Influence product direction with design rationale, research, and storytelling.

Requirements

Senior

5+ years of product design experience.
Experience designing B2B or professional tools.
Systems thinker with structured thinking.
Product strategy instinct.
Fluent in experimentation.
Fluent with AI prototyping tools.
Motivated by Headway's mission.

Staff (all of the above, plus)

8+ years of product design experience.
Experience with 0→1 work.
Designed agentic or AI-powered workflows.
Elevated the designers around you through mentorship.

We Offer

Competitive salary range: $180,000 - $225,000 (Senior) & $212,000 - $265,000 (Staff)
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development

About the Company

Headway is committed to the full inclusion of all qualified individuals. We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway participates in E-Verify. To learn more, click here.

A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

Senior / Staff Product Designer - Provider

Job description