Sr Business Analyst

About the Position

We are seeking a Sr Business Analyst with over 10 years of experience to join our team in Chicago, IL. In this role, you will drive business transformation initiatives, optimize processes, and deliver technology solutions that improve operational efficiency and business outcomes.

Responsibilities

• Lead and mentor a team of Business Analysts, promoting best practices in requirements gathering, process improvement, Agile delivery, and stakeholder management.
• Partner with business and technology stakeholders to define business requirements, prioritize initiatives, and deliver strategic solutions aligned with organizational goals.
• Drive business transformation and process optimization efforts across functions such as Operations, Finance, Supply Chain, Manufacturing, Quality, and Environmental Health & Safety (EHS).
• Facilitate workshops, discovery sessions, and requirement validation activities to ensure successful solution design and delivery.
• Analyze business data, develop insights, and support data-driven decision-making through reporting, dashboards, and performance metrics.
• Collaborate with cross-functional teams to support system integrations, digital transformation initiatives, and AI-enabled solutions.
• Lead User Acceptance Testing (UAT), change management activities, and end-user training to ensure successful adoption of new processes and technologies.
• Support Agile delivery teams by managing backlogs, refining requirements, and participating in Scrum, Kanban, or SAFe ceremonies.
• Establish and monitor KPIs to measure business performance, process effectiveness, and project success.
• Identify opportunities for automation, innovation, and continuous improvement across business processes.

Requirements

• Bachelor's degree in Business, Information Technology, Engineering, Computer Science, or a related field.
• 10+ years of experience in Business Analysis, Business Systems Analysis, Product Management, Project Management, or related disciplines.
• Experience leading teams of Business Analysts and managing complex, cross-functional initiatives.
• Strong expertise in requirements elicitation, process mapping, stakeholder management, and solution delivery.
• Experience working in Agile environments, including Scrum, Kanban, or SAFe methodologies.
• Demonstrated experience partnering with business and technical teams to implement enterprise technology solutions.
• Strong analytical and problem-solving skills with the ability to leverage data to support business decisions.
• Experience supporting system integrations, APIs, data platforms, or enterprise applications.
• Excellent communication, facilitation, and relationship management skills.
• Proven ability to manage multiple priorities while delivering high-quality outcomes.

Nice to Have

• Experience implementing AI-powered solutions, automation initiatives, or conversational AI technologies.
• Knowledge of business intelligence and analytics tools such as Tableau or Power BI.
• Experience with tools including Jira, Confluence, ServiceNow, Visio, SQL, Elasticsearch, Kafka, or related platforms.
• Experience working within healthcare, pharmaceutical, technology, environmental services, manufacturing, or other highly regulated industries.
• Exposure to product ownership, product strategy, and end-to-end product lifecycle management.
• Experience establishing Business Analysis Centers of Excellence (BACOE) or business process governance frameworks.
• Relevant certifications such as CBAP, PMI-PBA, PMP, Scrum Master, Product Owner, or SAFe certifications.

We Offer

• Compensation: Annual salary between $88,000 - $115,000 depending on experience and other qualifications.
• Benefits:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.

Application Process

1. Apply to the right opportunity: Find an open role that matches your skills and career goals and show us why you’re the person for the job.
2. Connect with your recruiter: If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.
3. Show off your skills: If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.
4. Decision time: Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.

Apply now and join our team to make a real impact!