SRE Engineer - PSS

About the Position

SRE Engineer - PSS @ING Hubs Romania

We are looking for a skilled SRE Engineer to join our Payment and Settlement Services (PSS) team at ING Hubs Romania. As an SRE Engineer, you will play a crucial role in enhancing service reliability, resilience, and operational excellence across our payment platforms.

About the Company

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide. With over 2000 high-performing engineers, risk, and operations professionals, we provide borderless services with bank-wide capabilities and operate from Bucharest.

Responsibilities

As an SRE Engineer, you will:

• Support or perform reviews and analysis on Asset/Service implementations regarding their monitoring, observability, and alerting setup.
• Implement, maintain, and improve monitoring, alerting, logging, and observability solutions using ING standards and industry best practices.
• Contribute to the definition, implementation, and monitoring of SLI/SLOs, error budgets, and availability reporting.
• Analyze and support Root Cause Analysis and Post-Mortems, helping identify and implement improvement actions to prevent future incidents.
• Support engineering teams in troubleshooting complex production issues and improving service stability.
• Identify operational toil and contribute to automation initiatives that improve efficiency, reliability, and operational excellence.
• Collaborate closely with development teams throughout the software lifecycle to improve reliability, availability, scalability, and maintainability.
• Contribute to the continuous improvement of operational processes, runbooks, and engineering practices.
• Share knowledge and best practices through documentation, workshops, and collaboration with colleagues across the organization.

Requirements

• Extensive knowledge of Linux (RHEL) or Windows.
• Good knowledge of SQL and familiarity with RDBMS databases (Oracle, MS SQL) or NoSQL databases (Cassandra).
• Good knowledge of CI/CD standards (preferably Azure DevOps).
• Experience with monitoring, observability, and alerting tools (Prometheus, ELK, Grafana, OpenTelemetry, etc.).
• Familiarity with Site Reliability Engineering (SRE) concepts such as SLI, SLO, error budgeting, reliability engineering, and availability reporting.
• Good knowledge of containers and cloud tooling.
• Good knowledge of IT security principles.
• Ability to understand customer and engineering needs and translate them into practical solutions.
• Strong analytical and problem-solving mindset.
• Ability to collaborate effectively within cross-functional teams.
• Continuous improvement mindset and willingness to learn new technologies and practices.
• Foreign languages: English (advanced).

Nice to Have

• Knowledge and experience in using OpenTelemetry.

We Offer

• Opportunity to work in a highly collaborative and innovative environment.
• Be part of a team that is driving the future of payments and settlement services.
• Competitive benefits and professional growth opportunities.

Apply Now

If you are passionate about reliability engineering and want to make a significant impact, we encourage you to apply. Join us in our mission to deliver safe, secure, compliant, and reliable payment and settlement services.

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