SRE Expert Lead - WB Tech

About the Position

SRE Expert Lead - WB Tech @ING Hubs Romania

We are seeking an experienced SRE Expert Lead to join our Wholesale Banking Tech team at ING Hubs Romania. This role is pivotal in guiding our teams towards achieving Site Reliability Engineering (SRE) objectives, focusing on reliability and availability.

Responsibilities

As an SRE Expert Lead, you will:

• Support or perform in-depth reviews and analysis on Asset/Service implementations regarding their monitoring and alerting setup.
• Support or perform in-depth reviews and analysis on Asset/Service implementations regarding their resilience architectural design.
• Provide knowledge sessions about SRE topics, such as SLI/SLO definition and setup, how to perform resilience testing, review DR plans, identify toil, etc.
• Analyze and help support in Root Cause analysis and Post-Mortems, help identify the necessary improvement actions to prevent the incident in the future.
• By (Incident, Problem, Change) data analysis, identify structural improvements and advocate them in the organization.
• Provide hands-on support in case application teams are struggling with implementing ING monitoring and alerting standards.
• Contribute to the E&R organization.
• Be part of a Global SRE Guild.

Requirements

• Good understanding of Linux (RHEL) or Windows.
• Good understanding of SQL and familiarity with RDBMS databases (Oracle, MS SQL).
• Good understanding of CI/DC standards (preferably Azure DevOps).
• Extensive knowledge of IT tools to share and collaborate.
• Experience with monolithic application landscape.
• Must have user experience with monitoring and alerting tools (Prometheus, ELK, Grafana, etc).
• Knowledge of open telemetry is a bonus.
• Familiarity with Site Reliability Engineering – (SRE) (concept, SLI, SLO, error budgeting, availability reporting).
• Ability to understand consumers and engineers.
• Problem-solving mentality.
• Strong voice and healthy skepticism.
• Mentor and coach other SRE Experts in the team.
• Good knowledge of IT security principles.
• Good knowledge of containers and cloud tooling.

We Offer

• Opportunity to work in a highly collaborative environment with a flexible way of working.
• Be part of a global organization with borderless services and bank-wide capabilities.
• Contribute to impactful work that makes the world a better place.

About the Company

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. We operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time.

Apply now and join our team to drive reliability and availability for our customers.