Strategy & Business Management Lead

About the Position

Strategy & Business Management Lead

Shape Strategy. Drive Transformation. Create Impact.

Are you a strategic leader who thrives on turning vision into measurable business outcomes? Do you enjoy partnering with senior executives, steering performance, and driving enterprise-wide transformation?

We are looking for a Strategy & Business Management Lead to play a pivotal role in driving strategic execution, business performance, transformation delivery, and governance across our Retail organization. In this highly visible leadership role, you will work closely with senior stakeholders across countries, global teams, and operational hubs to translate strategy into action and deliver meaningful business impact.

Responsibilities

As our Strategy & Business Management Lead, you'll be responsible for shaping and accelerating the organization's strategic agenda through:

• Leading strategic planning, target setting, and business performance management.
• Driving productivity, efficiency, and transformation initiatives that create sustainable value.
• Steering financial planning, budgeting, forecasting, and investment prioritization activities.
• Monitoring organizational performance through KPIs, dashboards, and executive reporting.
• Preparing executive-level presentations, business reviews, and decision-making materials.
• Partnering with senior leaders across countries, hubs, and global functions to align priorities and deliver results.
• Leading governance forums, tracking key decisions, and ensuring successful execution of strategic initiatives.
• Supporting organizational design, workforce planning, and operating model optimization.
• Leading a team of business management professionals focused on governance, performance management, strategic planning, and transformation coordination.

Requirements

• Proven experience in Strategy, Business Management, Transformation, Corporate Planning, COO, Consulting, or related leadership roles.
• Strong business acumen with the ability to connect strategy, operations, and financial performance.
• Experience in business performance management, financial planning, portfolio governance, and executive reporting.
• Exceptional analytical and problem-solving skills with the ability to convert complex data into actionable insights.
• Excellent stakeholder management and influencing capabilities, particularly with senior leaders.
• Strong written and verbal communication skills, including executive-level presentation development.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Excellent English communication skills.

Preferred Qualifications

• Experience within banking, financial services, operations, risk, transformation, or related industries.
• Exposure to complex multinational or matrixed organizations.

We Offer

• Opportunity to work in a dynamic and inclusive environment.
• Chance to influence high-impact business decisions.
• Exposure to global stakeholders and complex international environments.
• Leadership of strategic programs that improve customer outcomes, operational excellence, and business performance.

About the Company

We are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe diversity strengthens our teams, drives innovation, and helps us better serve our customers and communities.

ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.