Supply Chain Specialist, Hyderabad

About the Position

Transforming smiles, changing lives.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionised the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

Department: Operations

Employment Type: Full Time

Location: APAC-India-IT Delivery Center Hyderabad

Workplace type: Onsite

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Role Expectations

In this role, you will…

• Support inbound logistics covering international transportation, customs clearance, and delivery of raw materials, equipment, spare parts, and retrofits from different suppliers and origins to the local plant for manufacturing Invisalign products in India.
• Oversee and manage supply chain operations and fulfillment of Invisalign products to meet customer demand.
• Manage and monitor freight and logistics partners’ performance for shipping, brokerage, and domestic distribution.
• Spearhead the expansion of the local logistics network to enhance operational coverage and capabilities in India.
• Support RFQ, govern rates and surcharges, and oversee freight audit and payments.
• Responsible for logistics carriers’ introduction, evaluation, negotiation, and onboarding.
• Understand and navigate complex and challenging local customs, tax, and distribution landscape – act as key contact point with Customs, clearing houses, and related regulatory bodies.
• Monitor transportation budget/cost with analysis of logistics spends and manage cost-to-serve outcomes.
• Resolve shipping and distribution-related feedback and escalation with systematic Root Cause Analysis (RCA) and Corrective Actions - Preventive Actions (CAPA) Plan.
• Drive continuous improvement initiatives to optimize operations and processes with objectives of 1. Reducing cost / 2. shortening fulfillment lead-time / 3. enhancing customer experience.
• Support Trade Compliance program in terms of records keeping and local audits.
• Provide guidance to other functions on logistics-related matters to enhance efficiency of operations.

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Requirements

In this role, you will need…

• BA/BS degree in Business Management, Logistics, or Supply Chain or equivalent practical experience.
• At least 5 years of experience in the logistics industry or in a similar role managing logistics service providers.
• In-depth understanding of Supply Chain processes including International Shipping, Brokerage, Contract Logistics, and Domestic Transportation.
• Demonstrated mid-level or above proficiency with MS Office, including Excel, analyzing and manipulating datasets through formulas and macros.
• Strong knowledge and hands-on experience of SAP system is essential.
• Solid understanding of customs processes and broker collaboration.
• Hands-on experience with TMS platforms such as Transporeon, ShipERP, or equivalent.
• Exposure to the Medical Device sector (particularly Dental & Orthodontics) is preferred.
• Experienced with project management tools and managing multiple projects simultaneously.
• Strong critical thinking, analytical, and decision-making skills with attention to detail.
• Experienced in managing and negotiating with suppliers to establish best-in-class performance.
• Ability to collaborate with different functional teams and handle key stakeholders within the organization.
• Exposure to working in MNCs with matrixed organizational structure and regional/global support requests.
• Proactive, willing-to-learn attitude and “roll up sleeves” to accomplish all necessary tasks.

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We Offer

• Health and well-being programs to keep you thriving in both body and mind.
• Employee-exclusive discounts on Invisalign products.
• Learning opportunities through online learning resources and support for your individual development plans.
• Inclusive, global workplace that fosters collaboration, recognition, and belonging.

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About Align Technology

Your growth and well-being:

At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:

• Health and well-being programs to keep you thriving in both body and mind.
• Employee-exclusive discounts on Invisalign products.
• Learning opportunities through online learning resources and support for your individual development plans.
• Inclusive, global workplace that fosters collaboration, recognition, and belonging.

Country and/or role-specific details will be shared with you by your recruiter during the interview process.

Discover Align:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Align’s core values of agility, customer, and accountability are more than words to work by; they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another-ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace our global differences and nurture employee well-being?

Explore Align's culture here!

Want to discover more about exocad and Cubicure? Click on their names for additional information.

Applicant Privacy Policy:

Review our Applicant Privacy Policy for additional information.

Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

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Our Hiring Process

Stage 1: Submitting your application

Stage 2: Recruiter interview

Stage 3: Interviews & assessments

Stage 4: Offer

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