WB Client Services – Account Manager Intern – Wholesale Banking Operations (COO)

About the Position

ING Luxembourg is looking for an Account Manager Intern from September or October 2026 for at least 6 months.

Please note that only candidates who can provide a valid school convention will be considered.

As an Account Manager Intern, your main tasks will be to:

• Manage a portfolio of professional clients (Financial Institutions/ Large Corporates/ Funds …) in collaboration with the team of Account Managers and the Relationship Managers
• Ensure the day-to-day banking follow-up of clients by providing them daily support (analysis, data management, client events, research, manage the entry into relations with new clients, follow up on payments, respond to clients' expectations and needs via telephone and email….)
• Follow-up and monitoring of the transactions of our clients (KYT)
• Ensure a smooth and safe management of clients’ data
• Strong collaboration within the team and other departments to serve the clients’ needs
• Respect and improvement of the processes
• Identify sales-leads and develop cross-selling of products such as electronic banking, foreign exchange, etc

Responsibilities

• Manage a portfolio of professional clients
• Ensure day-to-day banking follow-up of clients
• Follow-up and monitoring of client transactions
• Ensure smooth and safe management of clients’ data
• Collaborate within the team and other departments
• Respect and improve processes
• Identify sales-leads and develop cross-selling opportunities

Requirements

• Good team spirit
• Risk Management oriented
• High level of communication
• Commercial skills
• Good administrative organization
• Autonomy and proactivity
• Adaptability
• Solution-oriented
• Proficiency in computer and office automation tools, in particular Word, Excel, Outlook, Internet, and PowerPoint

Languages

• Fluency in French and English is mandatory

We Offer

• Opportunity to work in a dynamic and innovative environment
• Exposure to professional client management
• Development of skills in banking operations and client relationship management

About the Company

ING Luxembourg is committed to innovation, sustainability, and excellence. As part of the global ING Group, we provide comprehensive financial services, including banking, investments, insurance, and pensions. We are proud to be an inclusive employer that supports diversity, equality, and integration. If you need support or adjustments during the recruitment process or interview, please contact the recruiter indicated in the job posting. We are here to help you ensure the process is fair and accessible. Learn more about our commitment to diversity and inclusion here.

We redefine banking. What about you?
There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology, and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!