About the Position

AI Business Automation Engineer

Location: Redwood City, California, United States

Salary: $146,500-$183,000 USD

About the Role

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Responsibilities

Partner directly with functional SMEs to map current-state processes, identify friction and waste, and co-design AI-first reinventions that materially change how the work gets done.
Translate business requirements into clear technical specifications, architecture diagrams, and delivery plans, then build the agentic solution end-to-end alongside teammates and senior engineers.
Prototype rapidly using Python and modern AI tooling (LLM APIs, RAG patterns, agent frameworks, workflow orchestration) to validate ideas before scaling them into production.
Build and maintain integrations between Box’s core SaaS systems (Box, Workday, Salesforce, NetSuite, Atlassian, BigQuery, etc.) using APIs, iPaaS platforms, and custom services.
Design and implement automations that retire manual work, replace brittle scripts, and unlock capacity for the business.
Own the data plumbing - pipelines, models, access patterns - that makes AI solutions trustworthy and operable.
Apply security, privacy, and compliance controls from day one: data classification, least-privilege access, secrets management, auditability, and responsible AI guardrails.
Operate what you build: monitoring, runbooks, incident response, and continuous improvement based on real usage.
Evangelize what’s possible. Bring SMEs along the journey so they become co-owners of the AI-first future, not passive recipients of it.

Requirements

Core Skills:
- 2-3+ years of hands-on engineering experience in IT or software engineering roles, with a track record of shipping production code that real users depend on.
- Deep experience with agentic coding platforms like Claude Code, Cursor, and Codex, as well as experience building custom agents that leverage MCP servers and CLIs.
- Working proficiency in Python (or equivalent in Go, TypeScript, Java) - you write clean, tested, maintainable code and are comfortable contributing to a real codebase, not just notebooks.
- Demonstrated ability to translate business problems into technical specs and delivered software. You can write a clear design doc, build the thing, and explain it to a non-technical partner.
- Working knowledge across several of the following, with depth in at least one: cloud infrastructure (GCP preferred), data engineering (SQL, warehouses, pipelines), integration patterns (REST, GraphQL, webhooks, event-driven, iPaaS like Workato/SnapLogic), automation tooling, and IAM.
- Familiarity with information security fundamentals - authn/authz, encryption, secrets handling, and safe data practices - and a willingness to learn what it takes to build systems that pass an audit.
- Hands-on experience applying modern AI to real problems: LLM APIs, prompt engineering, retrieval-augmented generation, or building at least one AI-driven workflow, prototype, or agent.
- Experience with agent frameworks (LangGraph, OpenAI Agent SDK, Claude Agent SDK, etc.), MCP, or building tool-using systems at scale.
- Strong product instincts and a bias for shipping. You know when to deliver a thin slice and learn versus when to invest in something more durable.
- Excellent communication skills. You build trust with non-technical partners and write specs, docs, and updates that travel without you in the room.

Nice to Have

Secondary Skills:
- Experience with product instincts and a bias for shipping.
- Excellent communication skills.

We Offer

Financial benefits: At Box, you’re an owner. New hires receive equity, can join our stock plan, and benefit from fair, transparent, performance-based pay - because your impact should be rewarded.
Generous time off: Box offers flexible time off, birthday holidays, VTO, and a sabbatical after seven years, so you can recharge, give back, and focus on what matters most, you!
Growth: At Box, your ideas matter. Pitch them at our annual Hackathon, grow through learning programs, and advance with clear career paths for both management and professional development.
Evolving workplace: At Box, we embrace hybrid work, blending in-person connection with remote flexibility, so you can collaborate seamlessly and power how the world works together, from anywhere.
Healthcare: Box provides global, inclusive benefits - including mental health, wellbeing, and family support to meet the diverse needs of our teams. Coverage may vary by country.
Family support: We care about the well-being of families of every shape and size. From paid parental leave to fertility and family-forming benefits, Box provides an all-inclusive support system for working families.
Wellness: To support our best work, Box offers Fresh Air Days to recharge and a monthly wellness subsidy for fitness, so you can show up energized, focused, and ready to wow.
Community: At Box, community comes first. This is reflected in 11 employee-led resource groups, over 20 interest groups, global virtual events and programs, and paid volunteer time off that allows Boxers to support causes they care about.

About the Company

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.

In accordance with OFCCP compliance, here is the Pay Transparency Provision.

United States Pay Range

$146,500-$183,000 USD

AI Business Automation Engineer

Job description