O+O Key Account Manager

About the Position

O+O Key Account Manager

Ho Chi Minh City, Vietnam

Own the business, not just the sale.

Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.

Responsibilities

• Define local luxe growth strategy per channel, retailer, and category aligned with GM and Business unit heads
• Develop, monitor, and manage a portfolio of retailers/clients account (offline and online customers) in accordance with the strategy of division and brands
• Create trade plan taking into account levers of growth to achieve division targets
• Lead or participate in the negotiations with retailers/clients on key launches, space, location, and stock
• Manage trade plan and stock agreements with trade partners
• Coordinate with other internal departments on retailer/client activity (sales, supply chain, marketing, customer service, education, merchandising, legal department)

Requirements

• 5 years of experience working in sales / account management
• Analytical and good business sense
• Entrepreneurial and resourceful, good judgement, good negotiation skills
• Be flexible and practical to find solutions
• Good individual influencing/communication skills to be able to interact and convince external & internal stakeholders
• Experience in both offline and online business
• Good in English to be able to discuss with regional team

Skills

• Business opportunities identification
• P&L management
• Sustainable business model design
• Negotiation
• Activation excellence
• Omnichannel experience design

Nice to Have

• AI fluency
• Data fluency
• Critical thinking

We Offer

• A Competitive Salary to Secure Your Talent
• Your Health & Well-being First
• Unlock Your Potential
• Flexibility for a Balanced Life
• The Ultimate L'Oréal Experience
• Thriving Community

About the Company

At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.

What Our People Say

Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.

Adam, Chief Growth Officer - Luxe, SAPMENA

Apply Now

Think you’d be a great fit? We’d love to see you apply.