People Operations Generalist

About the Position

People Operations Generalist

R03235

Box is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We are looking for an experienced People Operations Generalist to join our People Operations team in London, United Kingdom. This role involves managing key HR processes across the EMEA region.

Responsibilities

• Program & Process Ownership: Own and manage key People Operations processes, including the end-to-end onboarding and offboarding experiences for the EMEA region. Proactively identify and implement process improvements to enhance efficiency and the employee experience.
• Document Processing: Handle employee documentation, such as employment contracts, letters, and other people-related paperwork. Ensure the confidentiality and security of sensitive employee information.
• Leave & Attendance: Administer attendance and leave processes, assisting employees with time-off requests, tracking, and related inquiries.
• Stakeholder Collaboration: Act as a trusted partner and primary liaison for key stakeholders, including Payroll, People Partners, Benefits, and Recruiting. Ensure seamless execution of cross-functional processes and consistent communication across teams.
• Project Leadership: Contribute to regional and global People Operations projects by owning specific workstreams from planning and execution to reporting on outcomes.
• Complex Employee Support: Serve as a point of contact for employee inquiries and escalations via the ticketing system. Provide guidance on People-related matters, ensuring timely and effective resolution.
• Data Integrity & Systems Management: Ensure the highest level of data accuracy in our HRIS (Workday) by managing employee lifecycle changes (e.g., internal mobility, contract generation) and conducting regular, thorough data audits.
• Compliance & Immigration: Own the administrative support for the EMEA immigration program, partnering with the program leader and external counsel. Proactively monitor local employment requirements to ensure compliance and support audit preparations.
• Data Reporting: Generate basic people HR reports and assist in data analysis as required.

Requirements

• Minimum 3 years of experience in HR administration or personnel management/Shared Services Center (SSC) experience
• Full employee lifecycle management experience
• Immigration and work permit administration experience
• Solid knowledge of UK labor law and termination procedures
• Proficiency in HRIS systems (Workday preferred)
• Advanced Excel skills
• Strong critical thinking and process improvement orientation
• Strong attention to details
• Proactive attitude with autonomous decision-making capabilities

Nice to Have

• Preferred Skills

We Offer

• Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street; www.whitecollarfactory.com and other European offices in Paris, Munich, Amsterdam, and Warsaw.

About the Company

Box is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.