Platform Reliability Lead – AI-native Operations (f/m/d)

About the Position

Platform Reliability Lead – AI-native Operations (f/m/d)

COMPARUS GmbH is seeking a Platform Reliability Lead to ensure the stable, secure, and cost-effective operation of their AI-native platform.

Responsibilities

As the Platform Reliability Lead, you will have end-to-end responsibility for the stable, secure, and cost-effective operation of our platforms. Your role will focus on:

• System-wide responsibility

  • Overall responsibility for availability, performance, security, and costs
  • Establishing and managing SLOs, operational KPIs, and risk assessments
  • Defining clear decision-making processes for release, change, and go/no-go decisions
  • Ensuring genuine 24/7 operational capability across relevant environments

• DevOps, SRE & Incident Management

  • Further development and consolidation of operations, DevOps, and SRE structures
  • Establishment and leadership of a small, high-impact operations/DevOps team
  • Establishment of clear incident, problem, and change processes
  • Management of major incidents, including structured internal and external communication

• AI, Automation & AIOps

  • Identification and prioritization of genuine automation levers along the Ops value chain
  • Introduction and utilization of AIOps approaches, including:
    • Intelligent alerting & alert deduplication
    • Anomaly detection & predictive monitoring
    • Incident summaries & runbook automation
    • Capacity and cost forecasting
  • Goal: fewer manual interventions, greater stability through systems

• Costs, Compliance & Scaling

  • Responsibility for cloud and platform cost management (FinOps)
  • Ensuring data protection, information security, and auditability
  • Preparing the platform for growth, new customers, and new markets
  • Setting up transparent dashboards for technical, business, and management

Requirements

• Several years’ experience in Platform Operations, SRE, DevOps, or IT Operations Leadership
• In-depth knowledge of modern cloud and platform architectures
• Experience in building and leading cross-functional teams
• Proficiency in SLO/SLA management, incident, and risk management
• Proven experience with automation and AI or AIOps approaches
• Strong decision-making skills, clear communication, and a structured approach to work
• Entrepreneurial mindset with a focus on quality, efficiency, and scalability

We Offer

• A strategically central role with genuine scope for creativity
• Work on scaling AI and SaaS platforms
• The opportunity to establish AI-driven operations from the ground up
• Short decision-making processes, no title-based hierarchy, high level of personal responsibility
• International environment with a hybrid working model
• Attractive remuneration and personalized development

About the Company

COMPARUS develops solutions for agile IT transformation and operates its own scalable SaaS and AI platform, TiONA. Depending on the client’s specific needs and regulatory requirements, our platform can be hosted in our own cloud, in public cloud environments, or on-premises at the client’s site.

We deliberately combine professional services and product development: services fund innovation, products scale impact.

For this to work, we need operations that do not merely manage, but enable sustainable growth.

Cultural Fit

Our focus isn’t always constant – but our sense of responsibility is.

If you can handle shifting priorities while still delivering reliable results, you’ll find plenty of creative freedom here.

If, however, you require long-term stability and unchanging conditions, this role is probably not the right fit for you.

Benefits & Essentials

Because your commitment counts!

• Lunch: Enjoy high-quality meals at discounted prices.
• Childcare: We subsidize the care of pre-school children.
• Commuting: We subsidize your travel by public transport.
• Retirement Plan: Benefit from additional provisions for your future.
• Flexible working hours
• Work from home option
• State-of-the-art hardware
• Drinks and fresh fruit

Application

We would like to get to know you. Upload your Attachment (Resume, Cover Letter, etc.).

Ich habe die Datenschutzerklärung der COMPARUS GmbH gelesen und stimme der Verwendung meiner Daten für den Bewerbungsprozess und zur Kontaktaufnahme - sowie der Löschung nach spätestens 26 Wochen - zu.