Sales Development Representative

About the Position

Join Bright Pattern as a Sales Development Representative to propel our growth. Work with prospects to generate qualified opportunities and build relationships.

Responsibilities

• Build relationships with contacts by offering resources (white papers, blogs, etc.) and understanding where the prospect is in the buying process
• Research, identify, and prospect for new clients
• Transform Marketing Leads to Sales Opportunities by educating leads
• Schedule quality appointments and meetings for the sales team
• Handle live inbound web chats
• Follow-up via phone and email on leads from web, events, email campaigns, etc.
• Leverage LinkedIn to append data on key leads and better understand the lead’s pain-points and goals

Requirements

• Entrepreneurial self-starter
• BA/BS degree or 2+ years’ experience
• Excellent written and verbal communication skills
• Strong rapport building phone communication skills
• Great problem solver, ability to actively listen and evaluate prospect/customer needs
• Comfortable reaching out to new contacts via phone, email, and LinkedIn

We Offer

• Competitive compensation
• Corporate stock options
• 401K
• Fast-paced, varied environment
• Casual workplace
• Comprehensive benefits (e.g., medical, dental and vision insurance)
• Paid lunches two days per week
• Quarterly company events and outings

About the Company

Founded by pioneers in the contact center industry, Bright Pattern delivers a natively built, all-in-one AI-powered omnichannel platform including comprehensive contact center capabilities, an advanced AI suite and workforce management (WFM).

Recognized as the fastest time-to-implement and lowest-cost-to-deploy, Bright Pattern delivers unmatched time-to-value.

Serving over 500 customers across 30 countries, Bright Pattern’s cloud-native platform offers customers their deployment choice - whether in the cloud, on-premises, or in private cloud environments.

For more information on how Bright Pattern is reimagining customer experience, visit www.brightpattern.com.