Sales Development Representative

About the Position

Join Bright Pattern as a Sales Development Representative to propel our growth and work with our marketing and sales team. Bright Pattern is looking for a Sales Development Representative to work with our prospects to propel Bright Pattern’s growth. Become an integral part of our growing marketing and sales team as a sales development representative! As part of our team, you’ll work directly with our prospective clients and support teams as you head up the development of our SDR department. Bright Pattern is a fun and fast-paced work environment with great benefits and upward mobility. Our team is growing fast locally in Pleasanton as well as internationally with offices in Japan and Australia.

Responsibilities

• Build relationships with contacts by offering resources (white papers, blogs, etc.) and understanding where the prospect is in the buying process
• Research, identify, and prospect for new clients
• Transform Marketing Leads to Sales Opportunities by educating leads
• Schedule quality appointments and meetings for the sales team
• Handle live inbound web chats
• Follow-up via phone and email on leads from web, events, email campaigns, etc.
• Leverage LinkedIn to append data on key leads and better understand the lead’s pain-points and goals

Requirements

• Entrepreneurial self-starter
• BA/BS degree or 2+ years’ experience
• Excellent written and verbal communication skills
• Strong rapport building phone communication skills
• Great problem solver, ability to actively listen and evaluate prospect/customer needs
• Comfortable reaching out to new contacts via phone, email, and LinkedIn

Skills and Qualifications

• Communication
• Problem Solving
• Rapport Building
• Sales
• LinkedIn

We Offer

• Competitive compensation
• Corporate stock options
• 401K
• Fast-paced, varied environment
• Casual workplace
• Comprehensive benefits (e.g., medical, dental and vision insurance)
• Paid lunches two days per week
• Quarterly company events and outings

About the Company

Founded by pioneers in the contact center industry, Bright Pattern delivers a natively built, all-in-one AI-powered omnichannel platform including comprehensive contact center capabilities, an advanced AI suite and workforce management (WFM).

Recognized as the fastest time-to-implement and lowest-cost-to-deploy, Bright Pattern delivers unmatched time-to-value.

Serving over 500 customers across 30 countries, Bright Pattern’s cloud-native platform offers customers their deployment choice - whether in the cloud, on-premises, or in private cloud environments.

For more information on how Bright Pattern is reimagining customer experience, visit www.brightpattern.com.