Scrum Master

About the Position

If fashion is your passion, here is your opportunity to work with the coolest digital e-commerce team in the Middle East, serving all your fashion needs in one place! *Ounass is your one-stop destination for all things luxury, making it The Definitive Home of Luxury. It's our homegrown, local, e-commerce platform catering to the Middle Eastern customers across a range of axes such as Fashion, consisting of Women's, Men's, Swimwear & Kidswear, Beauty, Watches, Home & Jewelry. At Ounass, we strongly believe that our culture is what brings us together and helps us succeed. We strive to be the leading luxury technology platform in the Middle East region, making sure we're the first choice for our customers. We are highly customer-focused, ensuring that both our customers and employees are the core of the business. We were recognized for our incredibly fast 2-hour delivery services within Dubai, while also providing a fabulous and dedicated Personal Shopping service for our VIP clientele. We fall under the umbrella of a distinguished Al Tayer Group and are based in the ever-happening and multi-cultural city of Dubai, United Arab Emirates. We currently are a growing family of 400 employees spread across the globe, the UAE, the United Kingdom, Turkey, Portugal, Ukraine, and Sri Lanka. Ounass focuses and emphasizes on having a highly diverse and inclusive team consisting of 43 different nationalities, ensuring a strong cultural foothold. Our young, vibrant and growing team of 400 is extremely ambitious and is constantly innovating while growing the brand name and position together as a team.

We are seeking a talented Scrum Master.

As a Scrum Master, you will play a key role in enabling our digital projects by working closely with delivery teams, product managers, and stakeholders. You will lead the team in adopting Agile methodologies, improving efficiency, and fostering a collaborative culture. Your focus will be on enhancing team performance, planning and executing rollout strategies, and ensuring seamless project delivery.

Responsibilities

Agile Leadership & Team Facilitation

• Act as an Agile coach, mentoring and training engineering team members on best practices.
• Foster a self-organizing, high-performing team culture through facilitation and coaching.
• Guide teams in writing, splitting, and sizing sprints for maximum efficiency.
• Identify impediments and dependencies, working proactively to resolve them.
• Lead team retrospectives and drive continuous improvement initiatives.
• Support and mentor junior team members, providing feedback on their growth and development.

Project Planning & Execution

• Collaborate with stakeholders to understand business value and define project scope.
• Manage vendor relationships to ensure alignment with business plans and delivery timelines.
• Plan project phases, resource allocation, and internal/external dependencies.
• Identify risks and mitigation strategies to ensure smooth project execution.
• Oversee sprint execution, manage scope changes, and communicate updates to stakeholders.
• Ensure vendor deliverables are on time and within budget.
• Actively participate in procurement and contract discussions.

Visibility & Reporting

• Provide clear and timely updates on project progress through daily, weekly, and monthly reports.
• Communicate blockers, dependencies, and risks to relevant stakeholders.
• Collect feedback to improve planning, execution, and team satisfaction.

Requirements

• Bachelor's degree in Computer Science or a related field.
• Scrum Master certification (CSM, PSM, or equivalent).
• 8-10 years of experience in project management and Agile execution.
• 4+ years of experience as a Scrum Master, leading multiple teams of 10+ members.
• Strong background in technology and software development lifecycle.
• Excellent leadership and relationship-building skills.
• Hands-on approach with the ability to operate as both a leader and an individual contributor.
• Experience in delivering complex digital projects in fast-paced environments.
• E-commerce industry experience is a plus.
• Hands-on development experience is a plus.

Why Join Ounass?

• Work in a fast-paced, innovative, and collaborative environment.
• Contribute to cutting-edge digital projects and transform luxury e-commerce.
• Opportunity to lead and mentor teams while driving Agile excellence.