Senior ServiceNow Developer / Technical Consultant (ITSM & Platform)
Primary stack
Nice to have's
Job description
About the Position
We are seeking a Senior ServiceNow Developer / Technical Consultant (ITSM & Platform) to join our team. This role involves designing, developing, and enhancing ServiceNow ITSM and Platform solutions.
Responsibilities
- Design, develop, and enhance ServiceNow ITSM and Platform solutions
- Implement and customize Incident, Problem, Change, Request, and Service Level Management (SLM) processes
- Develop scalable platform components using Business Rules, Script Includes, Client Scripts, Flow Designer, UI Policies, ACLs, and UI Actions
- Build and maintain integrations using REST, SOAP, IntegrationHub, and MID Server
- Analyze existing ServiceNow configurations, identify technical debt, and implement sustainable improvements
- Support CMDB/CSDM implementation and dependency mapping
- Deliver end-to-end technical solutions with minimal supervision
- Collaborate with architects, product owners, and cross-functional teams during PI Planning, sprint ceremonies, and solution design
- Participate in platform upgrades, release activities, and continuous improvement initiatives
- Produce high-quality, maintainable, and well-documented solutions following ServiceNow best practices
Requirements
- 5+ years of hands-on ServiceNow development experience
- Strong expertise in ITSM modules (Incident, Problem, Change, Request, SLM)
- Solid experience with ServiceNow Platform development
- Strong JavaScript scripting skills within the ServiceNow platform
- Experience with Business Rules, Script Includes, Client Scripts, Flow Designer, UI Policies, ACLs, and UI Actions
- Experience integrating ServiceNow with external systems using REST/SOAP APIs, IntegrationHub, and MID Server
- Good understanding of CMDB and CSDM concepts
- Ability to analyze existing solutions, identify technical debt, and improve platform architecture
- Experience working in Agile/SAFe environments
- English – Upper-Intermediate (B2+) or higher
Nice to Have
- Experience with ITOM or Event Management
- Knowledge of Strategic Portfolio Management (SPM)
- Experience with ServiceNow upgrades and release management
- German language skills
- ServiceNow CSA certification (required)
- CIS-ITSM certification (CAD is a plus)
We Offer
- Professional and personal development
- Opportunity to participate in projects remotely
- Loyalty program
About the Company
Digicode is a custom software, mobile app, and next-generation global technologies development company based in Dallas, Texas, with development centers in the US, Slovakia, and Ukraine.
Locations
- Dallas, United States
- Slovakia, Slovakia
- Ukraine, Ukraine
- Remote
Apply Now!
Interested candidates can apply for this exciting opportunity to be part of our innovative team.
© Digicode. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Digicode is a custom software, mobile app and next generation global technologies development company based in Dallas Texas, with development centers in the US, Costa Rica, Israel, Ukraine and Belarus.
