Software Engineer II, Network Operations

About the Position

Software Engineer II, Network Operations

Join Box as a Software Engineer II, Network Operations in Warsaw, Poland. Collaborate with cross-functional teams to enhance cloud operations and incident management.

Responsibilities

• Be part of the core operations team focused on leveraging AIOps in the incident management process.
• Collaborate with IT Operations, Corporate Security, Public Cloud, and Engineering teams to ensure high availability of all Box services.
• Utilize technical and communication skills to lead cross-functional teams through rapid incident resolutions.
• Model solid engineering practices around architectural design, testability, scalability, and maintainability.
• Build tools and processes to improve proactive monitoring, incident response, reduce toil, enhance documentation, increase observability coverage, and address technical debt.

Requirements

• 2+ years of professional software development experience in an object-oriented or functional programming language, such as Python, Java, Javascript, etc.
• Experience with large-scale production operations or reliability engineering practice.
• Experience with working with Kubernetes and Public Cloud (preferred GCP, AWS).
• Confident and comfortable communicating to a broad audience.
• Calm and collected in stressful situations, such as a major service outage.
• Passionate about solving hard technical problems; a life-long learner who seeks out knowledge.
• Bachelor's degree in Computer Science or Information Systems or equivalent technical discipline, or similar work experience.

Nice to Have

• Solid understanding of Networking, DNS, and OS/Systems.
• Flexibility to work shift model.

Tools We're Using

• Build server: Jenkins
• Virtualization: Docker
• Provisioning: Terraform/Terragrunt
• Cloud infrastructure: GCP/AWS
• Operating system: Linux, macOS
• Application stack: Javascript/Vue.js/React.js/Node.js, Python/Django
• Databases: PostgreSQL

We Offer

• Competitive salary
• Ownership through equity, stock plan, and performance-based pay
• Generous time off, birthday holidays, VTO, and sabbatical after seven years
• Growth opportunities through learning programs and clear career paths
• Hybrid work model blending in-person connection with remote flexibility
• Global, inclusive benefits including mental health, wellbeing, and family support
• Paid parental leave, fertility, and family-forming benefits
• Fresh Air Days and monthly wellness subsidy for fitness
• Community involvement through employee-led resource groups, interest groups, global events, and paid volunteer time off

About the Company

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration, and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space and we need strong advocates to help us achieve that goal.

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 100,000 businesses, including 7% of the Fortune 500 who trust Box to manage their content in the cloud.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.