Support manager L2 (BA) - А

Delta M group·Salary not specified

Job description

About the Position

We are looking for a Support manager L2 (BA) to join our team. This role involves managing support operations and ensuring customer satisfaction.

Responsibilities

Manage support operations
Ensure customer satisfaction
Coordinate with the support team

Requirements

Experience in support management
Strong communication skills

Nice to Have

Additional skills or experience in a related field

We Offer

Opportunity to work in a dynamic team
Competitive compensation package

About the Company

[Company description if present]

© Delta M group. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.

Delta M group

Delta M is an international company operating in more than 20 countries. For 18 years we have been successfully performing our business activity in Ukraine, Kazakhstan, Uzbekistan, Tajikistan, Moldova, Poland, Georgia, Armenia, Mexico, Spain, Madagascar, Vietnam, Indonesia combining the acknowledged western standards with a deep understanding of the local markets.The main business activities:Debt Management — outsourcing of recovery processes at all collection stagesSoftware Development:Delta M. CRM — software complex which automates workflow with debts at all collection stages.Delta Tel — IP PBX software with Call Centre functionality.As of now we are working with more than 100 companies in 20 countries and provide them with:IT systems for Banks, Micro Financial Institutions and Collection Agencies;Professional technical support 24/7/365;Regular systems upgrades;The ability to quickly change business processes to fit their needs on their own;Debt collection outsourcing.